HP 1230 Fax manual Fax log error codes, Error Code Error Definition

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troubleshooting help

fax log error codes

Use this table to help you interpret the different codes that appear in the Results column on the fax log. If you encounter the same error repeatedly, try turning off error correction mode (ECM). The following table shows the codes specific to ECM. For information on using ECM, see use error correction mode on page 28.

Error Code	Error Definition

223 ECM	One or more received pages may not be readable.
224

225-231	There is a feature incompatibility with the sending fax machine.

232-234	The telephone connection was lost.
235-236 ECM
237

238The sending fax machine sent an unexpected communication.

239-241 ECM

242	The remote fax machine is attempting to receive instead of send.

243-244	The sending fax machine prematurely ended the session.
245-246 ECM

247-248	There was a communication error with the sending fax machine.
249-251 ECM

252Telephone line conditions were too poor to receive a fax.

253The sending fax machine attempted to use an unsupported page width.

281The telephone connection was lost.

282ECM

283-284
285 ECM
286

290	There was a communication error with the sending fax machine.

291	The received fax could not be stored.

314-320	There is a feature incompatibility with the receiving fax machine.

321	There was a communication error with the receiving fax machine.

322-324	Telephone line conditions were too poor to send a fax.

325-328 ECM	The receiving fax indicated one or more pages may not be readable.
329-331

332-337	The receiving fax machine sent an unexpected communication.
338-342 ECM
343

344-348	The telephone connection was lost.
349-353 ECM
354-355

60	hp fax 1230

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Contents Hp fax Series Safety information Contents Maintain your hp fax Use the copy featuresAdditional setup information Fax optionsGet hp fax 1230 series support Troubleshooting helpTechnical information IndexContents Get help Help DescriptionFeature Purpose Front panel overviewFront panel overview Get started Load originals and load paper Load originalsLoad paper Recommended papers Papers to avoid Tips for loading other types of paper in the input traySet the paper type Recommended paper-type settings for copying Paper type Paper-type settingSet the paper size Avoid jamsUsing the front panel of your HP Fax, you can Send a faxSend a basic fax Send a fax after temporarily changing settingsCheck for dial tone Follow these steps to send a faxBroadcast a fax to multiple recipients Send a color faxScan a fax into memory before sending Press Start, ColorReceive a fax Receive a fax automaticallyReceive a fax manually Set up speed-dialing Receive a fax when the hp fax is out of paperCreate individual speed-dial entries Create a speed-dial group Send a fax using a one-touch speed-dial button Add or remove recipients from a groupDelete speed-dial entries Send a fax using the speed-dial button Schedule a faxSchedule a fax to send later Poll for faxes Cancel a scheduled faxGenerate fax confirmation and error reports Print reportsSet new defaults When the report you want appears, press EnterGenerate system reports Control resolution and contrast Change resolutionChange contrast Set the date and time Set basic fax settingsUse shortcuts to access menu settings Set the fax headerSet the rings to answer setting Enter textSet tone or pulse dialing Adjust the volumeSet the paper size Forward faxes to another numberSet advanced fax settings Edit or cancel fax forwardingRedial an unanswered number automatically Change the answer ring pattern distinctive ringingRedial a busy number automatically Follow these steps to change the answer ring patternSet backup fax reception Set automatic reductionReprint faxes in memory Use error correction mode Connect and use other office equipment with your hp faxDetect faxes received from older machines silent detect Connect the phone cord from the phone to connector Connect and use a phone with your hp faxUse the fax features Use off-hook dialing Fax options Make a basic copy Change copy settingsMake copies Follow these steps to getting started making copiesSet the number of copies Increase copy speed or qualityMake copies lighter or darker Set new defaults Reduce or enlarge a copyEnhance text sharpness and photo colors Perform special copy jobs Copy a photoPrepare a color t-shirt transfer Copy options Number Copies Copy Quality Lighter Darker Reduce/ EnlargeUse the copy features Print a self-test report Clean the exteriorWork with print cartridges Handle print cartridgesReplace the print cartridges Restore factory defaults Clean the print cartridgesAlign cartridges Setup menu options Setup Print ReportSet the language and country/region Connect your hp fax to a phone, modem, or answering machineConnector 1 on the HP Fax Problem Solution Paper jamsPrint cartridge problems Problem ResolutionTips to avoid paper jams Have already StatusMessage Materials available Continues to ask That can damage the print cartridgesOutput problems For information on loading originals, see load originals on Quality problemsFor information, see clean the print cartridges on Colors areOn the copy or Copy speed or quality on Fax Paper-type settings for copying onThere are Print a self-test report onCopy or fax Copy problems Fax problems Information on using the HP Fax with voice mail HP Fax doesWith an answering machine Incoming calls Push the Cancel button to hang up. See the Setup Poster forInformation on setting up the HP Fax Auto Answer button to turn it on or offAm having Sure the phone line is connected. To test the connection Error messagesError message Solution Broadcast fax Do the following FailureAutomatic Cannot loadDocument For more information, see reprint faxes in memory onRemoved all packing materials from the HP Fax Print carriageStalled Print cartridges, see handle print cartridges onFax log error codes Error Code Error DefinitionFax log error codes Hp fax Specifications Fax specifications Copy specificationsMode Speed ppm Print resolution dpi Physical specificationsAdditional specifications Power specificationsEnvironmental specifications Environmental product stewardship programRegulatory notices Doc statement / déclaration de conformité Canada Regulatory noticesHp fax 1230 series Safety Declaration of conformityTechnical information Get hp fax 1230 series support Call in the U.S. during warranty Call elsewhere in the worldPrepare your hp fax for shipment Country/region Hp technical supportHp fax 1230 series warranty Warranty serviceReturn your hp fax 1230 series for service Hewlett-packard limited global warranty statementLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Order supplies Print cartridges Hp reorder numberVisit the hp fax information center Q1685-90103