HP 1230 Fax manual Call in the U.S. during warranty, Call elsewhere in the world

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get hp fax 1230 series support

4If you are still experiencing problems and need to speak with an HP Customer Support Representative:

–Have your serial number and service ID ready. To display your serial number, on the front panel, press Enter and Start, Black at the same time, until the serial number appears in the front-panel display. To display your service ID, on the front panel, press Enter and Start, Color at the same time, until SERV ID: and the number appear in the front-panel display.

–Print a self-test report. See print a self-test report on page 39 for information on printing this report.

–Make a color copy.

–Be prepared to describe your problem in detail.

5Call HP Customer Support. Be near your unit when you call.

call in the U.S. during warranty

Call (208) 323-2551 Monday through Friday from 6:00 A.M. to 10:00 P.M. Mountain Standard Time (MST) and Saturdays from 9:00 A.M. to 4:00 P.M. MST. This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period.

call in the U.S. during warranty

Call (208) 323-2551. U.S. phone support is available in both English and Spanish languages 24 hours a day, 7 days a week. (Days and hours of support may change without notice.) This service is free during the warranty period; however, your standard long-distance phone charges still apply. A fee may apply outside the warranty period.

call elsewhere in the world

The numbers listed below are current as of the printing date of this guide. For a list of current international HP Support Service numbers, visit this address and choose your own country/region or language:

http://www.hp.com/support

For Korea, you can visit this address:

http://www.hp.co.kr/

For Japan, you can visit this address:

http://www.hp.com/jp

You can call the HP support center in the following countries or regions. If your country/region is not listed, contact your local dealer or nearest HP Sales and Support Office to find out how to obtain services.

Support service is free during the warranty period; however, your standard long-distance phone charges will apply. In some cases, a flat fee per single incident will also apply.

For phone support in Europe, please check for the details and conditions of phone support in your country/region by consulting the following Web site:

http://www.hp.com/cposupport/loc/regional.html

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hp fax 1230 series

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Contents Hp fax Series Safety information Contents Maintain your hp fax Use the copy featuresAdditional setup information Fax optionsGet hp fax 1230 series support Troubleshooting helpTechnical information IndexContents Get help Help DescriptionFeature Purpose Front panel overviewFront panel overview Get started Load originals and load paper Load originalsLoad paper Recommended papers Papers to avoid Tips for loading other types of paper in the input traySet the paper type Recommended paper-type settings for copying Paper type Paper-type settingSet the paper size Avoid jamsUsing the front panel of your HP Fax, you can Send a faxSend a basic fax Send a fax after temporarily changing settingsCheck for dial tone Follow these steps to send a faxBroadcast a fax to multiple recipients Send a color faxScan a fax into memory before sending Press Start, ColorReceive a fax Receive a fax automaticallyReceive a fax manually Set up speed-dialing Receive a fax when the hp fax is out of paperCreate individual speed-dial entries Create a speed-dial group Send a fax using a one-touch speed-dial button Add or remove recipients from a groupDelete speed-dial entries Send a fax using the speed-dial button Schedule a faxSchedule a fax to send later Poll for faxes Cancel a scheduled faxGenerate fax confirmation and error reports Print reportsSet new defaults When the report you want appears, press EnterGenerate system reports Control resolution and contrast Change resolutionChange contrast Set the date and time Set basic fax settingsUse shortcuts to access menu settings Set the fax headerSet the rings to answer setting Enter textSet tone or pulse dialing Adjust the volumeSet the paper size Forward faxes to another numberSet advanced fax settings Edit or cancel fax forwardingRedial an unanswered number automatically Change the answer ring pattern distinctive ringingRedial a busy number automatically Follow these steps to change the answer ring patternSet backup fax reception Set automatic reductionReprint faxes in memory Use error correction mode Connect and use other office equipment with your hp faxDetect faxes received from older machines silent detect Connect the phone cord from the phone to connector Connect and use a phone with your hp faxUse the fax features Use off-hook dialing Fax options Make a basic copy Change copy settingsMake copies Follow these steps to getting started making copiesSet the number of copies Increase copy speed or qualityMake copies lighter or darker Set new defaults Reduce or enlarge a copyEnhance text sharpness and photo colors Perform special copy jobs Copy a photoPrepare a color t-shirt transfer Copy options Number Copies Copy Quality Lighter Darker Reduce/ EnlargeUse the copy features Print a self-test report Clean the exteriorWork with print cartridges Handle print cartridgesReplace the print cartridges Restore factory defaults Clean the print cartridgesAlign cartridges Setup menu options Setup Print ReportSet the language and country/region Connect your hp fax to a phone, modem, or answering machineConnector 1 on the HP Fax Problem Solution Paper jamsPrint cartridge problems Problem ResolutionTips to avoid paper jams Have already StatusMessage Materials available Continues to ask That can damage the print cartridgesOutput problems For information on loading originals, see load originals on Quality problemsFor information, see clean the print cartridges on Colors areOn the copy or Copy speed or quality on Fax Paper-type settings for copying onThere are Print a self-test report onCopy or fax Copy problems Fax problems Information on using the HP Fax with voice mail HP Fax doesWith an answering machine Incoming calls Push the Cancel button to hang up. See the Setup Poster forInformation on setting up the HP Fax Auto Answer button to turn it on or offAm having Sure the phone line is connected. To test the connection Error messagesError message Solution Broadcast fax Do the following FailureAutomatic Cannot loadDocument For more information, see reprint faxes in memory onRemoved all packing materials from the HP Fax Print carriageStalled Print cartridges, see handle print cartridges onFax log error codes Error Code Error DefinitionFax log error codes Hp fax Specifications Fax specifications Copy specificationsMode Speed ppm Print resolution dpi Physical specificationsAdditional specifications Power specificationsEnvironmental specifications Environmental product stewardship programRegulatory notices Doc statement / déclaration de conformité Canada Regulatory noticesHp fax 1230 series Safety Declaration of conformityTechnical information Get hp fax 1230 series support Call in the U.S. during warranty Call elsewhere in the worldPrepare your hp fax for shipment Country/region Hp technical supportHp fax 1230 series warranty Warranty serviceReturn your hp fax 1230 series for service Hewlett-packard limited global warranty statementLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Order supplies Print cartridges Hp reorder numberVisit the hp fax information center Q1685-90103
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