HP 1230 Fax manual Fax problems

Page 59

 

 

fax problems

fax problems

 

 

 

problem

solution

Fax transmission

•

If your fax contains a lot of graphics, it will take longer to send.

is slow.

•

If the phone line connection is “noisy,” it may cause the fax transmission

 

 

to be slow.

 

• If you selected a high resolution, consider using the standard resolution to

 

 

send the fax faster. For information, see change resolution on page 21.

 

• If you are you faxing in color it will take longer to send. Consider sending

 

 

the fax in black and white.

 

•

Contact the recipient to find out if something is wrong with the receiving

 

 

fax machine. The receiving fax machine may have a problem. Or, the

 

 

receiving fax may not be able to receive data at the same rate you are

 

 

sending data. If the receiving fax modem speed is slower, it will take

 

 

longer to send.

 

 

 

Pages of a fax I

•

Check to make sure there is paper in the input tray. For information, see

received are

 

load paper on page 6.

missing.

•

Check to see if the fax was sent correctly. Check with the sender to find

 

 

out how many pages were sent. The sending fax machine may have

 

 

failed to feed each page of the original.

 

 

 

Faxes are

•

Check to see if you are out of paper. If the HP Fax runs out of paper,

received, but are

 

incoming faxes are stored in memory. For information on loading paper,

not printing.

 

see load paper on page 6. For information on faxes stored in memory,

 

 

see set backup fax reception on page 27 and reprint faxes in memory

 

 

on page 27.

 

•

Check to see if you have a paper jam. If the HP Fax is unable to print

 

 

because of a paper jam, incoming faxes are stored in memory. For

 

 

information on paper jams, see avoid jams on page 10 and paper jams

 

 

on page 45. For information on faxes stored in memory, see set backup

 

 

fax reception on page 27 and reprint faxes in memory on page 27.

 

 

 

Pages of a fax I

•

Make sure each page of your original was picked up separately from the

sent are missing.

 

ADF. Sometimes pages are missing because two or more pages of your

 

 

original fed into the ADF at the same time. Try re-sending the fax and

 

 

make sure each page feeds separately.

 

•

Check with the recipient to see if there is a problem with the receiving fax

 

 

machine.

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Contents Hp fax Series Safety information Contents Fax options Use the copy featuresAdditional setup information Maintain your hp faxIndex Troubleshooting helpTechnical information Get hp fax 1230 series supportContents Help Description Get helpFront panel overview Feature PurposeFront panel overview Get started Load originals Load originals and load paperLoad paper Recommended papers Set the paper type Papers to avoidTips for loading other types of paper in the input tray Paper type Paper-type setting Recommended paper-type settings for copyingAvoid jams Set the paper sizeSend a fax Using the front panel of your HP Fax, you canFollow these steps to send a fax Send a fax after temporarily changing settingsCheck for dial tone Send a basic faxPress Start, Color Send a color faxScan a fax into memory before sending Broadcast a fax to multiple recipientsReceive a fax manually Receive a faxReceive a fax automatically Create individual speed-dial entries Set up speed-dialingReceive a fax when the hp fax is out of paper Create a speed-dial group Delete speed-dial entries Send a fax using a one-touch speed-dial buttonAdd or remove recipients from a group Schedule a fax to send later Send a fax using the speed-dial buttonSchedule a fax Print reports Cancel a scheduled faxGenerate fax confirmation and error reports Poll for faxesGenerate system reports Set new defaultsWhen the report you want appears, press Enter Change contrast Control resolution and contrastChange resolution Set the fax header Set basic fax settingsUse shortcuts to access menu settings Set the date and timeEnter text Set the rings to answer settingForward faxes to another number Adjust the volumeSet the paper size Set tone or pulse dialingEdit or cancel fax forwarding Set advanced fax settingsFollow these steps to change the answer ring pattern Change the answer ring pattern distinctive ringingRedial a busy number automatically Redial an unanswered number automaticallyReprint faxes in memory Set backup fax receptionSet automatic reduction Detect faxes received from older machines silent detect Use error correction modeConnect and use other office equipment with your hp fax Connect and use a phone with your hp fax Connect the phone cord from the phone to connectorUse the fax features Use off-hook dialing Fax options Follow these steps to getting started making copies Change copy settingsMake copies Make a basic copyMake copies lighter or darker Set the number of copiesIncrease copy speed or quality Enhance text sharpness and photo colors Set new defaultsReduce or enlarge a copy Prepare a color t-shirt transfer Perform special copy jobsCopy a photo Number Copies Copy Quality Lighter Darker Reduce/ Enlarge Copy optionsUse the copy features Handle print cartridges Clean the exteriorWork with print cartridges Print a self-test reportReplace the print cartridges Align cartridges Restore factory defaultsClean the print cartridges Setup Print Report Setup menu optionsConnect your hp fax to a phone, modem, or answering machine Set the language and country/regionConnector 1 on the HP Fax Paper jams Problem SolutionTips to avoid paper jams Print cartridge problemsProblem Resolution That can damage the print cartridges StatusMessage Materials available Continues to ask Have alreadyOutput problems Colors are Quality problemsFor information, see clean the print cartridges on For information on loading originals, see load originals on Print a self-test report on Paper-type settings for copying on There are On the copy or Copy speed or quality on FaxCopy or fax Copy problems Fax problems With an answering machine Information on using the HP Fax with voice mailHP Fax does Auto Answer button to turn it on or off Push the Cancel button to hang up. See the Setup Poster forInformation on setting up the HP Fax Incoming callsAm having Broadcast fax Do the following Failure Error messagesError message Solution Sure the phone line is connected. To test the connectionFor more information, see reprint faxes in memory on Cannot loadDocument AutomaticPrint cartridges, see handle print cartridges on Print carriageStalled Removed all packing materials from the HP FaxError Code Error Definition Fax log error codesFax log error codes Hp fax Specifications Physical specifications Copy specificationsMode Speed ppm Print resolution dpi Fax specificationsEnvironmental product stewardship program Power specificationsEnvironmental specifications Additional specificationsRegulatory notices Regulatory notices Doc statement / déclaration de conformité CanadaHp fax 1230 series Declaration of conformity SafetyTechnical information Get hp fax 1230 series support Call elsewhere in the world Call in the U.S. during warrantyCountry/region Hp technical support Prepare your hp fax for shipmentWarranty service Hp fax 1230 series warrantyHewlett-packard limited global warranty statement Return your hp fax 1230 series for serviceLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Print cartridges Hp reorder number Order suppliesQ1685-90103 Visit the hp fax information center
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