HP 1230 Fax manual Copy problems

Page 58

troubleshooting help

copy problems

problem

solution

Nothing happens

Make sure the HP Fax is turned on. If the front-panel display is blank, the

when I try to copy.

 

HP Fax is turned off. Make sure the HP Fax is connected to a power

 

 

outlet. For information on turning on and connecting your HP Fax to a

 

 

power outlet, see the Setup Poster.

 

Make sure your original is fully inserted into the automatic document

 

 

feeder (ADF). When you place your original into the ADF, Original

 

 

Loaded displays on the front panel. If this message does not appear,

 

 

remove your original and re-insert it. For information, see load originals

 

 

on page 5.

 

When you are copying several pages or documents, you must wait until

 

 

the HP Fax completes the current copy job before starting a new copy

 

 

job.

 

The HP Fax may be busy receiving a fax. Review the front-panel display

 

 

for any status messages.

 

Check to see that you loaded the correct paper type in the input tray. For

 

 

information, see recommended papers on page 7 and recommended

 

 

paper-type settings for copying on page 9.

 

 

Caution! Do not use the HP Fax to copy onto envelopes.

 

Check to see if there is a paper jam. For more information on clearing a

 

 

paper jam, see avoid jams on page 10 and paper jams on page 45.

 

 

 

Parts my original

Verify that you are copying onto the same size paper as the original. This

do not appear or

 

problem is most common when trying to copy a legal-size paper onto

are cut off.

 

letter-size paper.

 

Verify that you have selected the proper paper size for your project. For

 

 

information on setting the paper size, see set the paper size on page 10.

 

Make sure that you have correctly loaded the paper in the input tray and

 

 

that the input tray is properly installed. For information, see load paper

 

 

on page 6.

 

Make sure the document guides are adjusted properly. The guides should

 

 

be close to the edges of the paper in the input tray, but must not bend the

 

 

paper. For information on loading originals, see load originals on

 

 

page 5.

 

If you are copying from an original with no margins, reduce the copy to

 

 

make sure the text or images are not cropped. For information, see

 

 

reduce or enlarge a copy on page 35.

 

 

Copies are too

Adjust the contrast of the copy. For information, see make copies lighter or

dark or too light.

darker on page 34.

 

 

 

52

hp fax 1230

Image 58
Contents Hp fax Series Safety information Contents Maintain your hp fax Use the copy featuresAdditional setup information Fax optionsGet hp fax 1230 series support Troubleshooting helpTechnical information IndexContents Get help Help DescriptionFeature Purpose Front panel overviewFront panel overview Get started Load originals and load paper Load originalsLoad paper Recommended papers Tips for loading other types of paper in the input tray Papers to avoidSet the paper type Recommended paper-type settings for copying Paper type Paper-type settingSet the paper size Avoid jamsUsing the front panel of your HP Fax, you can Send a faxSend a basic fax Send a fax after temporarily changing settingsCheck for dial tone Follow these steps to send a faxBroadcast a fax to multiple recipients Send a color faxScan a fax into memory before sending Press Start, ColorReceive a fax automatically Receive a faxReceive a fax manually Receive a fax when the hp fax is out of paper Set up speed-dialingCreate individual speed-dial entries Create a speed-dial group Add or remove recipients from a group Send a fax using a one-touch speed-dial buttonDelete speed-dial entries Schedule a fax Send a fax using the speed-dial buttonSchedule a fax to send later Poll for faxes Cancel a scheduled faxGenerate fax confirmation and error reports Print reportsWhen the report you want appears, press Enter Set new defaultsGenerate system reports Change resolution Control resolution and contrastChange contrast Set the date and time Set basic fax settingsUse shortcuts to access menu settings Set the fax headerSet the rings to answer setting Enter textSet tone or pulse dialing Adjust the volumeSet the paper size Forward faxes to another numberSet advanced fax settings Edit or cancel fax forwardingRedial an unanswered number automatically Change the answer ring pattern distinctive ringingRedial a busy number automatically Follow these steps to change the answer ring patternSet automatic reduction Set backup fax receptionReprint faxes in memory Connect and use other office equipment with your hp fax Use error correction modeDetect faxes received from older machines silent detect Connect the phone cord from the phone to connector Connect and use a phone with your hp faxUse the fax features Use off-hook dialing Fax options Make a basic copy Change copy settingsMake copies Follow these steps to getting started making copiesIncrease copy speed or quality Set the number of copiesMake copies lighter or darker Reduce or enlarge a copy Set new defaultsEnhance text sharpness and photo colors Copy a photo Perform special copy jobsPrepare a color t-shirt transfer Copy options Number Copies Copy Quality Lighter Darker Reduce/ EnlargeUse the copy features Print a self-test report Clean the exteriorWork with print cartridges Handle print cartridgesReplace the print cartridges Clean the print cartridges Restore factory defaultsAlign cartridges Setup menu options Setup Print ReportSet the language and country/region Connect your hp fax to a phone, modem, or answering machineConnector 1 on the HP Fax Problem Solution Paper jamsProblem Resolution Print cartridge problemsTips to avoid paper jams Have already StatusMessage Materials available Continues to ask That can damage the print cartridgesOutput problems For information on loading originals, see load originals on Quality problemsFor information, see clean the print cartridges on Colors areOn the copy or Copy speed or quality on Fax Paper-type settings for copying onThere are Print a self-test report onCopy or fax Copy problems Fax problems HP Fax does Information on using the HP Fax with voice mailWith an answering machine Incoming calls Push the Cancel button to hang up. See the Setup Poster forInformation on setting up the HP Fax Auto Answer button to turn it on or offAm having Sure the phone line is connected. To test the connection Error messagesError message Solution Broadcast fax Do the following FailureAutomatic Cannot loadDocument For more information, see reprint faxes in memory onRemoved all packing materials from the HP Fax Print carriageStalled Print cartridges, see handle print cartridges onFax log error codes Error Code Error DefinitionFax log error codes Hp fax Specifications Fax specifications Copy specificationsMode Speed ppm Print resolution dpi Physical specificationsAdditional specifications Power specificationsEnvironmental specifications Environmental product stewardship programRegulatory notices Doc statement / déclaration de conformité Canada Regulatory noticesHp fax 1230 series Safety Declaration of conformityTechnical information Get hp fax 1230 series support Call in the U.S. during warranty Call elsewhere in the worldPrepare your hp fax for shipment Country/region Hp technical supportHp fax 1230 series warranty Warranty serviceReturn your hp fax 1230 series for service Hewlett-packard limited global warranty statementLocal law Index Off-hook dialing, 31 one-touch speed-dial buttons Page Index Order supplies Print cartridges Hp reorder numberVisit the hp fax information center Q1685-90103