New Buck Corporation 20 Room Heater manual Products not Covered, Warranty Time Periods, Procedure

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NEW BUCK CORPORATION (NBC)

“LIMITED WARRANTY” FOR NBC RELATED PRODUCTS

PLEASE READ THIS WARRANTY CAREFULLY PRODUCTS COVERED

This warranty covers the new heating unit so long as it is owned by the original purchaser, including optional and standard accessories purchased at the same time, subject to terms, limitations, and conditions herein set out.

PRODUCTS NOT COVERED

This warranty does not cover the following: Glass;

Refractory material such as refractory cement or firebrick

Gaskets;

This Warranty will also not cover any damage and/or failure caused by abuse or improper installation of the Products Covered.

WARRANTY TIME PERIODS

(A) Period I

For one (1) year from the date of purchase, NBC will replace or repair, at its option, any part defective in materials or workmanship. The costs of parts only are included. The customer pays any labor or transportation charges required.

Thereafter

(B) Period II

For the period after the first year from the date of purchase and extending for five (5) years as long as the related product is owned by the original purchaser, NBC will repair or replace, at its option, any part defective in materials or workmanship, with the exception of: electrical motors, wiring, switches, and components; optional and standard accessories; and all parts not permanently attached to the heating unit. Parts not permanently attached to the heating unit are defined as those items designed to be removed from the unit, including those removable with common hand tools. The cost of parts only are included. The customer pays any labor or transportation charges required.

PROCEDURE

Should you feel that your heater is defective, you should contact any NBC dealer for the name of your nearest authorized heater service representative, who will instruct you on the proper procedure, depending on which Warranty Time Period (Period I or Period II) applies.

If for any reason you are dissatisfied with the sug- gested procedures, you may contact us in writing at:

NEW BUCK CORPORATION

Customer Service Department

P. O. Box 69

Spruce Pine, NC 28777

CONDITIONS AND EXCLUSIONS

(A)Replacement of parts may be in the form of new or fully reconditioned parts, at NBC’s option.

(B)There are no other warranties express or implied including warranties of Merchantability, Fitness for Purpose or Otherwise except those warranties expressly stated herein.

(C)New Buck Corporation is not liable for indirect, incidental, or consequential damages in connection with the use of the product including any cost or expense of providing substitute equipment or service during periods of mal- function or non-use. Some states do not allow the exclusion of incidental or consequential damages, so the above exclusion may not apply to you.

(D)All warranty repairs under this warranty must be performed by an authorized Buck Stove service representative. Repairs or attempted repairs by anyone other than an authorized service representative are not covered under this warranty. In addition, these unauthorized repairs may result in additional malfunctions, the correction of which is not covered by warranty.

OTHER RIGHTS

This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.

OWNER REGISTRATION CARD

The attached Owner Registration Card must be completed in its entirety and mailed within 30 days from the date of purchase or from the date of installation, if installed by a factory certified installer, to New Buck Corporation, in order for warranty coverage to begin.

PLEASE NOTE: The Owner Registration Card must contain the Authorized Dealer Code Number and the Certified Installer’s number (if applicable) for warranty coverage to begin.

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Contents Page Table of Contents Page Room Heater Features Operating ControlsEPA Compliance Status Catalyst WarrantyAchieving Catalytic LIGHT-OFF When Refueling Catalyst EquippedASH Removal Catalyst MonitoringMaintain Proper Draft Do Not Over-fire This HeaterMasonry Insert Installation Installation Precautions Fireplace InsertMaterial Required Thickness Minimum ClearancesAlternate Floor Protectors Materials Installation Preparation Required Fireplace DimensionsPossible Tools Needed for Installation Page Mounting Trim Panels Final Check Residential Freestanding Room Heater Installation Installation PrecautionWall Installation Corner Installation Floor ProtectionTools for Installation Preparing the Stove for InstallationChimney Ceiling Exit Using Single Wall PipePreparing the Room Heater Location Determining the Chimney LocationFlue Exit Wall Exit Into Masonry Using Single Wall PipeWall Exit into Metal Tee-Box Ceiling Final Check Model Mobile Home Room Heater InstallationSleeping Room Wall Installation Preparing the Heater for Installation Protective PAD Outside AIR Pedestal KIT Outside AIR Duct Rain CAP Installation Precautions PRE-FAB Insert InstallationMinimum Clearances Installation Preparation PRE-FAB Fireplace InsertHeater Preparation Minimum Clearance to Combustibles IncreaserPage Wood Heater Safety Safety PrecautionsModel 20 Operation OperationBuilding a Fire Align where handle rod exits face of air vent Tips on Fire Burning Operating and Safety HintsHelpful Hints Type Ease Coaling Amount Wood Starting Qualities SparksCatalytic Inspection Preventive Maintenance / Parts ReplacementCleaning the Heater Catalyst Replacement Off-Season Replacement Recommended Door Gasket Replacement Cold Heater Page Catalytic Troubleshooting ContentsDefinitions Possible Problems Problem Possible Cause Solution TroubleshootingHeater Related Problems Follow New BuckProblem Possible Cause Solution Problem Possible Cause CHIMNEY-RELATED ProblemsProblem Possible Cause Less than Greater Inches Than COMBUSTOR-RELATED Problems Within a combustor can This is not a Fireplace Safety NoticeNEW Buck Corporation PI-ZC20660Listed NEW Buck Corp Model Part Description Residential Installations Parts RequirementsInstallation Precautions DescriptionCeiling Selecting a Chimney Installation and LocationThrough Ceiling Through Cathedral Framing Construction and Installation Page ZC20/Model Alternate Floor Protectors Materials Factors of Alternate MaterialsTOP Front Trim Panel Mobile Home Installations Parts RequirementsCorner Interior Location Rain CAP Storm MAX Factors of Alternate Materials Cleaning the Unit CREOSOTE-FORMATION and Need for Removal Preventive Maintenance Safety Precautions ChimneyChimney Cleaning Products not Covered Warranty Time PeriodsProcedure NEW Buck Corporation