Thermador DM302, DM301 Solving Operational Problems, Problem Potential Causes and Solutions Oven

Page 58

Problem Solving / Consumer Service

Built-in DM Oven Care and Use Manual

Solving Operational Problems

Before calling for service, check the following to avoid unnecessary service charges.

PROBLEM

POTENTIAL CAUSES AND SOLUTIONS

 

OVEN

 

 

All the numbers touched do not

The numbers were touched too rapidly. Be sure you remove your finger from the first

appear in display

number pad before touching the next digit.

 

 

 

 

 

F followed by 2 digits appears in

Touch OVEN OFF or turn power off at the circuit breaker, wait 3 minutes and turn

the display window

the oven back on. If condition persists, note the code number and call an authorized

 

service technician.

 

 

 

F-24 or F-25 appears in

This is caused by close contact to the control panel for more than 60 seconds, (i.e.;

display window

someone leaning against the controls or objects hanging in front of controls). Follow

 

guidelines for "F followed by 2 digits", above.

 

 

 

SAb appears in display window

Oven is in Sabbath mode. To turn off sabbath, touch OVEN OFF.

 

 

 

 

Cooling fan continues to run after

This is normal. The fan turns off automatically when the electronic components have

oven is turned off

cooled sufficiently.

 

 

 

Clock and timer do not work

Make sure there is proper electrical power to the oven. See the Clock and Timer

 

sections on Pages 9 and 10.

 

Oven will not work

Make sure there is proper electrical power to the oven. Check the circuit breaker or

fuse box to your house.

 

 

 

 

 

Oven light does not work

Replace or reinsert the light bulb if loose or broken. See Page 53. Touching the bulb

with your fingers may cause the bulb to burn out quickly. Oven light does not work if

 

 

Self Clean mode is set. Oven light

cannot be turned on or off while

 

sabbath mode is in operation.

 

 

 

 

Food is overdone or underdone

Try suggestions in "Solving Baking Problems, page 55. Adjust oven thermostat.

 

 

See Calibrating Oven Temperature in Do-It-Yourself Maintenance, Page 54.

 

 

 

Oven will not self clean

Verify that self clean mode was properly programmed. See "Self Clean Mode

 

 

Operation, page 49). The oven temperature is too high to set the self clean

 

operation. Allow the oven to cool to room temperature and reset the controls.

 

 

Oven door will not unlock

This is normal during and after self clean. Allow the oven to cool below the locking

temperature.

 

 

 

 

 

 

Oven is not clean afeter the

Heavily soiled ovens may require a second self clean for a longer period of time.

clean cycle

Heavy spillovers should be cleaned before starting the clean cycle. See Before You

 

 

Self Clean, Page 48.

 

Oven does not lock in Self

Do not run Self Clean. Call for service. See Page 54.

Clean mode

 

 

 

 

 

Oven Racks does not glide or

Extendable Rack was left in oven during self clean.Apply a small amount of vegetable oil to

extendable rack is difficult to

the rack support areas to facilitate rack extension and removal. Color change is

extend. Racks are discolored.

permanent. To order a replacement Extendable Rack, phone Thermador Customer

 

 

Support at (800) 735-4328.

 

 

 

 

56

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Contents Care and USE Manual Questions? Contents MicrowaveRegistrationCard Safety PrecautionsOven Must be Registered Oven front facePlease read all instructions before using this appliance General Appliance, Oven and Microwave OvenMicrowave Mode Safety General Oven SafetySELF-CLEANING Mode Safety Regarding PET BirdsMicrowave Mode Safety Precautions Food Item or Process DON’TFeatures of Your Oven Indicators Oven Control FeaturesSpecial Features Control MenuControl Panel Sights & Sounds Volt ConnectionControl Panel Display Setting the TimerTo set Timer 1 or Timer You Will SeeTo Cancel an Active Timer Setting the ClockSetting the Lights To Set Both Timer 1 and TimerHeating Modes Available in Each Oven Microwave Modes available only in Single or Upper Ovens General Tips for Upper and Lower Oven General Tips Self Cleaning the RacksOven Racks Multiple Rack Cooking and BakingCooksmart 1 Selected Cooksmart Mode Upper or Single Oven onlyTo Set a Cooksmart CS Mode You Will See Enter Cooking Time Then Touch StartAdd Food Then Touch Start UpperCS 1 Upper Min 058 secBreads,Yeast Cooksmart 1 Upper or Single Oven onlyCS1 Guidelines for Breads and Desserts Breads,SpecialtyCookies BrowniesCakes, Specialty Pies, Cobblers, Fruit CrispsCooksmart 2 Upper or Single Oven only Conventional Doneness CS2 Large Roasts Weight Cook Time ENDTemp Cooksmart 3 Upper or Single Oven only Under 4.5 lbs Minutes Per Pound BeefChicken CS3 Guidelines for Small Roasts and Poultry, chartConventional CS3 Poultry Weight Cook Time Doneness FishCS4 Guidelines for Vegetables Cooksmart Upper or Single Oven onlyCooksmart 5 Frozen Cooked Foods CS4 Vegetables PAN Size Conventional Andtype Cook TimeMicrowave Mode Upper or Single Oven only Start Microwave Mode OperationsSelect Microwave Power Then Touch Start Select Upper OVEN. in double oven modelsMicrowave Cooking completed --- remove FoodPAUSE/ Upper Resume Oven OFFVegetable Amount Container Water or Approx Microwave Cooking Upper or Single Oven onlyCooking Fresh Vegetables Type & SizeLightlybrowned Food Items Power Approx Procedures AMOUNT/WEIGHT Level TimePlace all items below on rack level PrepackagedMicrowave Or untilBroil HI Touch broil for other levels Micro Broil Mode Upper or Single Oven onlyTo set the Micro Broil mode Upper OvenMicrobroil Weight Rack Broil Microwave Total Meats Level Micro Broil Cooking ChartCooktime Programming Convection with Microwave Select Convection Temperature Then Touch StartCustom Combination Program Upper Oven To set a customized programSelect Cook Time Enter Microwave Time then touch StartConvection To check or stir the food, selectDefrost Mode Operation Cooking Completed -- Remove FoodDefrosting Tips and Recommendations Fooditems Procedure APPROX.DEFROSTTIMEMinutesperpoundofweight To 4 minutesSelect Bake temperature then touch Start Bake Mode OperationTo set Bake mode Upper/Lower Oven Operations Fast Preheat OperationBake Mode Recommendations Bake Mode TipsFood Item Oven Temp Rack Position Time Convection mode tips Convection Mode OperationTo Set the Convection mode Convection RecommendationsSelect Convection Bake temperature Then touch Start Convection Bake Mode OperationTo set the Convection Bake mode Convection Bake RecommendationsRoast Mode Tips Roast Mode OperationTo set Roast mode Select Roast temperature Then touch StartUpper or Single Oven only Convection Roast Mode and Probe OperationProbe mode To set the Convection RoastConvection Roast Tips CONVECTION400 RoastMeatandpoultry Oven CarvingModes Broil and Convection Broil Mode OperationTo set the Broil and Convection Broil Broil and Convection Broil TipsConvection Broil Recommendations Rack Broil Position Setting Total TimeBroil Recommendations Food Item and ThicknessProof Mode Operation Warm Mode OperationDehydrate Mode Operation Select BAKE, Convection or To set Timed Mode You Will SeeTimed Cook Operation Convection BakeOven turns on and heats to the temperature Food Safety GuidelinesTo delay the Start of the timed mode Enter stop timeSelect Bake Temperature Then Press Start Setting the Sabbath ModeTo set the Sabbath mode Upper Oven SelectedAfter Self Clean Tips for Self Cleaning the OvenBefore You Self Clean Care and CleaningEnter self clean time Self Clean Mode OperationTo set the Self Clean mode to start now CleanSelf Upper To delay the start of the Self Clean modeStop Oven Finishes / Cleaning Method Part Cleaning MethodTo Remove the Oven Door Do-It-Yourself MaintenanceRemoving the Lower Oven Door To Replace the Oven DoorRemove the fixing clip Replacing the Oven LightChanging to the 24-Hour Clock Format Turn on circuit breakerHow to Obtain Service Calibrating Oven TemperatureBeep Volume Fahrenheit to CelsiusProblem Solving / Consumer Service Solving Baking ProblemsBaking Problem Possible Causes Extendable rack is difficult to Solving Operational ProblemsProblem Potential Causes and Solutions Oven Extend. Racks are discoloredFull One Year Warranty Thermador Built-in Oven WarrantyWarranty Reset circuit breakers or replace home fusesPage Page Page
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DM301, DM302 specifications

The Thermador DM302 and DM301 are premium downdraft ventilation systems designed to blend seamlessly with modern kitchens while providing exceptional performance. These models are ideal for those who prioritize both aesthetics and functionality in their culinary spaces.

One of the standout features of the DM302 and DM301 is their powerful ventilation capability. These downdraft systems boast a robust motor that effectively removes smoke, steam, and odors created during cooking. With up to 600 CFM (Cubic Feet per Minute) of airflow, they ensure that your kitchen remains fresh and maintains a pleasant atmosphere even during the most intense cooking sessions.

Both models are designed with sleek, minimalist lines that allow them to integrate effortlessly into a variety of kitchen designs. The stainless steel finish adds a modern touch, making them not just functional devices but also stylish additions to your kitchen décor.

User convenience is another hallmark of the DM302 and DM301. They feature a simple and intuitive control system, allowing you to adjust the fan speed easily. The models typically offer multiple speed settings, giving you the flexibility to choose the right level of ventilation based on your cooking needs. Additionally, the systems can retract entirely into the countertop when not in use, ensuring they do not obstruct your sight lines or kitchen space.

Innovative technology is also a core characteristic of these models. Thermador incorporates noise-reduction technology to minimize operational sounds, allowing for a quieter cooking environment. Furthermore, they utilize high-quality filters that capture grease and other contaminants, ensuring that the air quality in your home remains high.

Installation flexibility is another advantage of the DM302 and DM301. They can suit various cooktop configurations, whether they are gas or induction. This adaptability makes them a versatile choice for homeowners looking to optimize their kitchen layout.

In summary, the Thermador DM302 and DM301 downdraft ventilation systems combine powerful functionality with sophisticated design. With features like high CFM airflow, user-friendly controls, retractable designs, and noise-reduction technology, these models are perfect for modern kitchens where style meets performance. They not only enhance the cooking experience but also contribute to creating a healthy, pleasant home environment.
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