TANDBERG D5016402 user manual Servicing, Canada

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Servicing	TANDBERG Director Videoconferencing System

Servicing

Do not attempt to service the apparatus yourself, otherwise the warranty will be voided. Opening or removing covers may expose you to dangerous voltage or other hazards. Refer all servicing to qualified service personnel.

Damage Requiring Service

Unplug the apparatus from the outlet and refer servicing to qualified personnel under the following conditions:

When the power cord or plug is damaged or frayed.

If liquid has been spilled or an object has fallen into the apparatus. If the apparatus has been exposed to rain or moisture.

If the apparatus has been subject to excessive shock by being dropped.

If the apparatus does not operate normally when following the operating instructions.

Note: TANDBERG will provide on request circuit diagrams and component parts list of the system.

For servicing, please call one of the following service centres:

USA	Canada	Europe & Asia Pacific
TANDBERG Inc.	TANDBERG Canada Inc.	TANDBERG
1860 Michael Faraday Drive	6505 TransCanada Highway	Philip Pedersens vei 22
Suite 250	Montreal, Quebec	1366 Lysaker, Norway
Reston, Virginia, USA 20190	H4T 1S3
		Tel: +47 67 125 125
Tel: 703-709-4281	Tel: 514 748 5224	Fax: +47 67 125 234
Toll free: 800 889 7440	Fax: 514 748 1002	Video: +47 67 117 777
Fax: 703-709-4231	Video: 514 748 7790
Video: 703 437 6991		Mailing Address:
		Mailing Address:
		TANDBERG ASA
		P.O. Box 92
		1325 Lysaker, Norway

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Contents Director Page Environmental Issues Trademarks and copyrightDisclaimer Production of productsOther Warnings and Safety Precautions Important InformationTandberg Director Videoconferencing System Contents Tandberg Director Videoconferencing System Introduction Welcome to the Tandberg DirectorAt a Glance The Tandberg Director WaveAudio and Video Sources System OverviewControl Interface Optional Equipment System Connections Rear Interface PanelRear Interface Panel Connections Rear Interface Panel A/V Plate Installation & Setup Room ConfigurationInstalling the Guest Laptop Shelf Guest laptop shelfInstalling the Adjustable Camera Shelf To install the videoconferencing shelfT E Tandberg Director Videoconferencing System Camera S-VID OUT Camera Ctrl OUT Smart BoardTM Projector Setup and Calibration Powering on the SystemSystem Setup Touchscreen Calibration Touch Panel Tools for System Configuration System InformationIR Functions AudioEdit Directory Update DirectorySystem Options Other Networks Using the External Network Interface Network ConnectionsDevice Connections MicrophoneTouch Panel Main CameraPC and Laptop Computer Setup LaptopPC Calibration Control Orientation Getting StartedSystem startup Touch Screen and Remote IR Controls ‘IR Controls’ will appear in the place of the ‘Address Book’ Codec Basics Menu structureGeneral Codec Configuration LAN configuration Network and LAN SettingsIsdn configuration DUOVideoTF Mode Adjusting volume General useMicrophone on/off DirectoryProjector Standby Button LEDMultiSiteTF MCU LAN 3MBEstablishing MultiSiteTF meetings using Directory MultiSiteTF cascadingPC SoftPresenter Web-interfaceText Chat / Closed Captioning StreamingScreen Basics Display OperationLocal Display Operation Source Selection Device ControlTaskbar Video Display WindowWhen the Director receives/initiates a video/audio call Videoconference OperationMaking Calls Speed DialingDisconnecting a Call Manual DialingWill attempt to call the last manually dialed number Back button to exit from this screenEditing Speed Dial Directory Creating a new speed dial numberEditing an existing speed dial number On Screen SymbolsMaking a MultiSiteTF Call Videoconference Main Screen Video Window Display ControlVideoconferencing Taskbar PIPFar End Camera Control Source DuoVideoTF OperationTask23456789Bar Multipoint OperationMain menu Menu PasswordAdvanced use VGA Resolutions Call qualityVideo Natural VideoAdvanced call quality Presentation Mode DuoVideo ModePresentations DuoVideo QualityUtilities Dual Monitor Auto-PIPWelcome Menu Continuous PresenceMCU services Quick MenuRequest floor Release floorTerminal Names View site #Chair control Audio Settings Audio InputsMix Mode Level Settings InputsLevel Settings Outputs Audio OutputsEcho Control Noise ReductionRoom Size MotionAutomatic Gain Control AGC Settings Tips for improving the echo canceller performanceVideo Settings Alert Tones & VolumeRestore Audio Defaults Camera Tracking ModeWhitebalance FocusBrightness VGA Settings Video NameVGA Out VGA Out QualityVNC Settings PasswordStart using VNC AddressTerminal Settings Network ConfigurationLine setup ISDN-BRI SettingsIsdn switch type Advanced Isdn settings Subaddress ExampleISDN-PRI Settings PRI Switch Type Channel HuntingAdvanced ISDN-PRI Settings Line SettingsAdvanced Isdn Settings Leased E1/T1 Settings Network InterfaceMax Channels Start ChannelExternal network settings Call controlCable Specification 35/RS-366 cable Network clockingTTL/Router Hops LAN SettingsAddress Port How to view streaming Streaming SourceAllow Remote Start AnnouncementsSettings Advanced H.323 Settings IP Type of Service TOS Tells the router to minimize the delayIP Precedence Tells the router to maximize the reliabilityIP Settings Call Settings Snmp SettingsIncoming MCU calls Snmp Trap HostAccess Code Incoming telephone callsFallback to telephony Encryption Secure ConferenceNetwork Profiles Encryption ModeMax Call Length Dataport configuration DataportFollowing options are available LanguageSoftware Options Channel status DiagnosticsSystem info Call status Cause codesRestore defaults View Current SettingsFar End Loop Isdn only System SelftestAppendices Configuring Appendix 1 Connecting to Isdn using network adaptersConnecting Appendix 2 Connecting to the Switched 56 network Using Telesync TS-256 SW56/ISDN adapterConfiguration of Telesync Adapter Configuration of the systemAppendix 3 Connecting to PRI/T1 Using CSU adapterConnecting to Adtran T1 ESF CSU ACE Configuration of Adtran T1 ESF CSU ACEAppendix 4 Environmental & operational considerations Guidelines for Optimal Videoconferencing EnvironmentsBackground Brightness Control Loudspeaker VolumeIris Control and Lighting Appendix 5 Using the file system Description of the different filesAccess Code Menu PasswordStreaming Password IP PasswordEncryption ServicesSnmp Security alert Appendix 7 12 Touch Panel Interface Local Display Operation105 106 2323 Videoconference Operation234 2345678 Video Features Technical Description111 Abbreviations Symbols Index114 115 Servicing Canada