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Designjet T520 manual
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Contents
Page
Page
Table of contents
Paper handling
Printing
Web-connectedprinting
Practical printing examples
Handling ink cartridges and printhead
Maintaining the printer
Accessories
Troubleshooting paper issues
Troubleshooting print-qualityissues
Troubleshooting ink cartridge and printhead issues
Troubleshooting data communication issues
Troubleshooting general printer issues
Front-panelerror messages
18 HP Customer Care
Printer specifications
Glossary
Index
Page
1 Introduction
Safety precautions
HP Start-UpKit
Using this guide
Introduction
Use and maintenance
Troubleshooting
Accessories, support and specifications
Glossary
Index
Warnings and Cautions
Printer models
The printer’s main features
The printer’s main components
Front view (T520)
Rear view (T520)
Rear view (T120)
Communication ports
The front panel
Left and right fixed icons
Home screen dynamic icons
Printer preferences
Sleep
Printer software
Web Services
HP Designjet ePrint & Share
Print from virtually anywhere
Save your files online in the cloud
Turn the printer on and off
The printer’s internal prints
Internal prints
2 Connecting the printer
Choose which connection method to use
Connect the printer to your network
Connect a computer to the printer by network (Windows)
Connect a computer to the printer by USB cable (Windows)
Printer sharing considerations
Uninstall the printer software (Windows)
Connect a computer to the printer by network (Mac OS X)
Bonjour connection
TCP/IP connection
Connect a computer to the printer by USB cable (Mac OS X)
Sharing the printer
Uninstall the printer software (Mac OS X)
3 Setting up the printer
Automatic firmware update
Turn email notifications on and off
Turn alerts on and off
To access alert settings under Mac OS
Control access to the Embedded Web Server
Set Windows driver preferences
Set up Web Services
4 Personalizing the printer
Change the language of the front-paneldisplay
Access the Embedded Web Server
Change the language of the Embedded Web Server
Access the HP Utility
Change the language of the HP Utility
Change the sleep mode setting
Change the auto-offsetting
Change the front-paneldisplay brightness
Configure network settings
Configure firewall settings
Creating and using firewall rules
Reset network settings
Manage ePrinter security
Change your printer’s email address
5 Paper handling
General paper-loadingadvice
Load a roll onto the spindle
Load a roll into the printer
Page
Unload a roll
Load a single sheet
Load single sheet
More paper types
Unload a single sheet
Use the multi-sheettray
View information about the paper
Maintain paper
Change the drying time
Turn the automatic cutter on and off
Form feed with or without cutting
6 Printing
Print from a computer using a printer driver
Advanced print settings
Select print quality
Select paper size
Custom paper sizes
Select margins options
Print on loaded paper
Rescale a print
Print a draft
High-qualityprinting
If you have a high-resolutionimage
Use paper economically
Use ink economically
Color management
Color management options
Printer emulation
Printing in grayscale or black-and-white
7 Web-connectedprinting
Print remotely with HP Designjet ePrint & Share
Print by email
Print from a smartphone or tablet
Add a printer
View and print from the HP Designjet ePrint & Share website
Print from HP Designjet ePrint & Share using the printer’s front panel
View and print from other content repositories
Create your Online Print History
Share files in your Online Print History
HP Designjet ePrint & Share security
Page
8 Practical printing examples
Print from Adobe Acrobat
Properties
Document Size
Print Quality
Features
Autorotate
Print from Autodesk AutoCAD
Page
Margins/Layout
Clip contents by margins
Using printer emulation (T520 only)
Using clip contents by margins
Print from Adobe Photoshop
Save
Print and scale from Microsoft Office
Using PowerPoint
Using Project
Close
Paper Size
Options
Paper source
Printer auto select
Using Excel
Printer Properties
Page
9Handling ink cartridges and printhead
About the ink cartridges
Storage of anonymous usage information
Check ink cartridge status
Replace an ink cartridge
About the printhead
10 Maintaining the printer
Check printer status
Take care of the printer
Clean the exterior of the printer
The Print Quality Diagnostic Report
Corrective actions
Clean the printhead
Align the printhead
Replace the printhead
Next
Page
Page
Clean the encoder strip
Recalibrate the paper advance
Recalibrating the paper advance procedure
Return to default calibration
Move or store the printer
Firmware update
Software update
Printer maintenance kits
11 Accessories
How to order supplies and accessories
Order ink supplies
Order paper
Page
Page
Order accessories
Introduction to the accessories
Stand
Spindle
12 Troubleshooting paper issues
The paper cannot be loaded successfully
Unsuccessful roll load
Unsuccessful sheet load
Unsuccessful load from the multi-sheettray
Paper loading error messages
The paper type is not in the driver
Transparent or translucent film
Photo paper
Bond and coated or technical paper
Black ink is easily removed when touched
The printer printed on the wrong paper type
Paper mismatch
The roll has jammed
The multi-sheettray has jammed
Page
A strip stays on the output tray and generates jams
The printer displays out of paper when paper is available
Prints do not fall neatly into the bin
The sheet stays in the printer when the print has been completed
The paper is cut when the print has been completed
The cutter does not cut well
The roll is loose on the spindle
13 Troubleshooting print-qualityissues
General printing advice
Horizontal lines across the image (banding)
Lines are too thick, too thin or missing
Lines appear stepped or jagged
Lines print double or in the wrong colors
Lines are discontinuous
Lines are blurred
Line lengths are inaccurate
The whole image is blurry or grainy
The paper is not flat
The print is scuffed or scratched
Ink marks on the paper
Horizontal smears on the front of coated paper
Ink marks on the back of the paper
Black ink comes off when you touch the print
Edges of objects are stepped or not sharp
Edges of objects are darker than expected
Vertical lines of different colors
White spots on the print
Colors are inaccurate
Colors are fading
The image is incomplete (clipped at the bottom)
The image is clipped
Some objects are missing from the printed image
A PDF file is clipped or objects are missing
If you still have a problem
14Troubleshooting ink cartridge and printhead issues
Cannot insert an ink cartridge
Ink cartridge status messages
Cannot insert the printhead
15Troubleshooting data communication issues
Communication failures between computer and printer
Wired network issues
Network port created does not match printer IP address (Windows)
Wireless network issues
Advanced wireless network troubleshooting
Mac OS
System
Preferences
Network
Help
Add hardware addresses to a wireless access point (WAP)
Web Services issues
The network configuration page
Miscellaneous:
Port 9100:
LPD:
Bonjour:
SLP:
16Troubleshooting general printer issues
The printer does not start
The printer does not print
The printer seems slow
The front panel is frozen
Cannot access the Embedded Web Server
Alerts
HP Utility:
Alerts Settings
Overview
17 Front-panelerror messages
Page
18 HP Customer Care
HP Professional Services
HP Support Center
HP Start-UpKit
HP Care Packs and Warranty Extensions
HP Installation
HP Proactive Support
Customer Self Repair
Contact HP Support
Telephone number
19 Printer specifications
Functional specifications
Physical specifications
Memory specifications
Power specifications
Ecological specifications
Environmental specifications
Acoustic specifications
Glossary
HP RTL
HP-GL/2
I/O
ICC
Ink cartridge
Spindle
TCP/IP
USB
USB device port
USB host port
Index
O order