Manuals
/
Brands
/
Computer Equipment
/
Server
/
Lucent Technologies
/
Computer Equipment
/
Server
Lucent Technologies
8400, 9400 manual
Please, tick the box below to download manual:
Contents
Main
suspect that you are being victimized
Table 1. Means of Connection
Table 1. ETS standards referenced by iCTR3 and CTR4
How to get help
How to order more copies
Contents
Contents vi About This Book xvii
1 System Overview 1
2 Telephone Features 15
3 Attendant (Operator) Features 41
4 Computer-Related Calling Features 49
5 Hospitality Features 61
6 System Management Features 65
Page
Page
7 Call Center Features 91
8 Private Networking Features 107
9 Adjunct Systems 117
Index 125
Page
About This Book
What Is the Purpose of This Book?
Who Should Read This Book?
What Is in This Book?
xviii
Conventions Used in This Book
Trademarks and Service Marks
xix
How Can I Order Other Books?
How Can I Order Other Books?
How Can I Make Comments About This Book?
555-233-002, Issue 1
1 System Overview
1 Voice 3 2 Data 4
2
Hardware
Hardware
Processor Port Network (PPN)
Expansion Port Network (EPN)
Center Stage Switch (CSS)
555-233-002 Issue 1
Carriers and Cabinets
Compact Modular Cabinets
Single-Carrier Cabinets
Multi-Carrier Cabinets
Page
Page
8
Reliability and Recoverability
Reliability and Recoverability
Configuring for Reliability/Recoverabi lity
Survivable Remote EPN (SREPN)
9
DEFINITY ECS Network Connections
DEFINITY ECS Network Connections
Public Telephone Network
Private Telephone Networks
10
DEFINITY ECS Network Connections
TCP/IP Networks
ATM N et wo rk s
Typical Connections
Page
555-233-002 Issue 1
13
International Capabilities
International Capabilities
Public Network Call Priority
World Class Tone Detection
World Class Tone Generation
Administrable Loss Plan
Power
Software
15
Telephones
2 Telephone Features
Telephones
Telephones for the Global Marketplace
8400-Series Telephones
9400-Series Telephones
IP SoftPhones
17
Teleconferencing Products
Wireless Handsets for X-Station Mobility
Teleconferencing Products
Quorum A-28 Conference Bridge
SoundStation Audioconferencing Systems
SoundStation
SoundStation EX
19
Telephone Features
or
either
Telephone Features
Handling Incoming Calls
Automatic Hold
Hold
Tran sfe r
Page
Conference
Call Park
Misoperation Handling
Manual Message Waiting
Internal Automatic Answer
Call Redirection
Call Forwarding
Call Coverage
Page
Page
Night Service
Bridged Call Appearance Multi-Appearance Telephone
28
Telephone Features
from
to
Call Pickup
Station Hunting
Speed/Convenience Calling
Abbreviated Dialing
Active Dialing
Telephone Self-Administration
Automatic Callback
Ringback Queuing
Last Number Dialed
Recorded Telephone Dictation Access
Emergency Access to the Attendant
Manual Originating Line Service
Trunk Flash
Special Dial Tone
Telephone Displays
Voice Terminal Display
ICLID on Analog Trunk
Enhanced Voice Terminal Display
Administrable Language Displays
Group Communication
Conference Terminal
Intercom Automatic
Intercom Dial
Manual Signaling
Group Listen
Whisper Page
Loudspeaker Paging Access
Special Ringing
Distinctive Ringing
Personalized Ringing
Priority Calling
Voice Terminal Alerting Options
Messaging
Leave Word Calling
Audible Message Waiting
Voice Messaging and Call Coverage
Voice Message Retrieval
Demand Print
Voice Messaging Systems
Tele co mm ut in g
Remote Call Coverage/Call Forwarding Off-Net
Extended User Administration of Redirected Calls (Telecommuting Access)
Off-Premises Station
Personal Station Access
Station Self Display
Page
41
Attendant (Operator)
3 Attendant (Operator) Features
Attendant (Operator)
Attendant Console
DEFINITY PC Console
Attendant Features
Call Handling
Listed Directory Number
Call Waiting
Calling of Inward Restricted Stations
Backup Alerting
Timed Reminder and Attendant Timers
Privacy Attendant Lockout
Intrusion (Call Offer)
Release Loop Operation
Making Calls
Auto Start and Dont Split
Auto-Manual Splitting
Direct Trunk Group Selection
Accessing the Attendant
Recall
Emergency Access to the Attendant
Dial Access to Attendant
Individual Attendant Access
Trunk Group Access
Direct Extension Selection With Busy Lamp Field
Trunk Group Busy/Warning Indicators to Attendant
Room Status (Hospitality Industry)
Attendant Direct Trunk Group Selection
Centralized Attendant Service
Attendant with DCS
Control of Trunk Group Access
Direct Trunk Group Selection
Display
Inter-PBX Attendant Calls
DCS With Reroute
Enhanced DCS
49
Data Modules
4 Computer-Related Calling Features
Data Modules
Modem Pooling
Page
51
Alphanumeric Dialing
Alphanumeric Dialing
Data Call Setup
Data Hot Line
Default Dialing
Data Privacy
Data Restriction
Administered Connections
Multimedia Calling
Multimedia Call Early Answer on Vectorsand Stations
Multimedia Call Handling
54
Multimedia Calling
Page
56
Multimedia Applications Serv er Interface
Multimedia Applications Server Interface
Local Area Network Connectivity (LAN)
IP Solutions
57
IP Solutions
Trunks
H.323
58
IP Solutions
IP Trunk
IP SoftPhones
Road-warrior Application
Telecommuter Application
CentreVu IP Agent
Integrated Workstation Applications
PassageWay
CallVisor ASAI
Page
61
Overview
5 Hospitality Features
Overview
Automatic Wakeup
Do Not Disturb
Dual Wakeup
Hospitality Services
Names Registration
Suite Check-In via the Hunt-to Feature
Property Management System Interface
63
Property Management System (PMS) Digit to Insert/Delete
Single-Digit Dialing and Mixed Station Numbering
Auto-Selection of DID Numbers
Station Hunt Before Coverage
Page
65
Scheduling
6 System Management Features
Scheduling
Concurrent User Sessions
Security
Call Restrictions
Class of Restriction (COR)
Security Violation Notification (SVN)
Station Security Codes
67
Security
Calling/Connected Party Numbe r (CPN) Restriction
Per Line CPN Restriction
Per Call CPN Restriction
Restriction Controlled
Malicious Call Trace
DEFINITY Network Administration (DNA)
69
DEFINITY Site Administration (DSA)
DEFINITY Site Administration (DSA)
Troubleshooting
Automatic Circuit Assurance
70
Troubleshooting
DCS Automatic Circuit Assurance
Busy Verification of Terminals and Trunks
Facility Busy Indication
Facility Test Calls
Packet Error History
Information and Reports
Recent Change History
Service Observing
Calling Party/Billing Numbe r (CPN/BN)
Call Charge Information
Bulletin Board
Call Detail Recording (CDR)
Traffic Reports
74
Announcements
can
Announcements
Recorded Announcement
Music-on-Hold Access
Multimedia Queuing with Voice Announcement
Class of Service (COS)
Administration Without Hardware
Terminal Translation Initialization (TTI)
Tenant Partitioning
Trunk Management
Trunk Group Circuits
Local Exchange Trunks
Tie Trunks
Auxiliary Trunks
Central Office
Advanced Private Line Termination (APLT)
Direct Inward/Outward Dialing (DIOD)
IP Trunks
ISDN Trunks
Integrated Services Digital Network(Basic Rate Interface (ISDN-BRI)
Page
Full ETSI Functionality
NT Interface on TN556C
Call-by-Call Service Selection
Facility and Non-Facility Associated Signaling
Wideband Switching
ATM Trunks
Personal Central Office Line (PCOL)
ISDN Presentation Restriction
ISDN Feature Plus
Tandem
tandem switch
tandem through
tandem tie-trunk network (TTTN)
Digital Multiplexed Interface
Miscellaneous Trunks
Digital Interfaces
E1 Interface
T1 Interfaces
Answer Detection
85
Automatic Routing Features
Automatic Transmission Measurement System
Automatic Routing Features
Automatic Alternate Routing (AAR)
Automatic Route Selection (ARS)
86
Automatic Routing Features
AAR/ARS Overlap Sending
AAR/ARS Partitioning
Time of Day Routing
Facility Restriction Levels and Traveling Class Marks
Alternate Facility Restriction Levels
!
Generalized Route Selection
Look-Ahead Routing
88
Alarm Assignments
Alarm Assignments
Alternate Operations Support System Alarm Number
External Device Alarming
Customer-Provided Equipment Alarm
Page
7 Call Center Features
Page
Automatic Call Distribution (ACD)
Page
Agent Call Handling
Multiple Call Handling
Auto-Available Split (AAS)
Queue Status Indications
Circular Station Hunting
Intraflow and Interflow
Look-Ahead Interflow
Abandoned Call Search
Call Vectoring
Vector Directory Numbers (VDN)
COR for VDN
Applications
Call Prompting
Expert Agent Selection
Dialed Number Identification Se rvice (DNIS)
User-to-User Information Over the Public Network
Basic Call Management System (BCMS)
CentreVu Call Management System (CentreVu CMS)
Dual Links to CMS
CMS Measurement of ATM
VuStats
Site Statistics for Remote Port Networks
CentreVu Advocate
Call Selection Override per Skill
103
Call Charge Information
Reserve Agent Time in Queue Activation
Call Charge Information
104
ASAI (Adjunct Switch Application Interface)
ASAI (Adjunct Switch Application Interface)
CallVisor Adjunct Switch Application Interface (ASAI)
Direct Agent Announcement
Flexible Billing
105
CTI (Computer Telephony Integration)
CentreVu Computer Telephony on MAPD-NT
CentreVu IP Agent
ATM
ATM Trunking
ATM WAN PNC
107
Private Network Access
8 Private Networking Features
Private Network Access
Node Number Routing
ATM-Port Network Connectivity (ATM-PNC)
108
ATM-Circuit Emulation Service (ATM-CES)
ATM Wide Area Network PNC (ATM WAN-PNC)
Distributed Communications System (DCS)
109
Uniform Dial Plan (UDP)
Uniform Dial Plan (UDP)
110
Uniform Dial Plan (UDP)
Attendant Features That Work Over the Network
Phone Features That Work Over the Network
System Management Features That Work Over the Network
DCS Over ISDN-PRI D-channel
QSIG
Call Completion
Call Independent Signaling Connections (CISC)
Manufacturer-Specific Information (MSI)
Path Replacement
Call Forwarding (Diversion)
Call Transfer
Name and Number Identification
Called NAME ID
Call Offer
QSIG Centralized Attendant Service (CAS)
RLT Emulation via a PRI
Attendant Display of Class of Restriction (COR)
Attendant Return Call
Priority Queue
QSIG Voice Mail Capabilities
Page
9 Adjunct Systems
Voice Messaging and Response
DEFINITY AUDIX
Page
INTUITY AUDIX
120
Voice Messaging and Response
Mode Code Interface
Dual DCP I-Channels
INTUITY Lodging
INTUITY Conversant
121
Voice Messaging and Response
INTUITY Call Accounting System
Centralized Voice Mail via Mode Code Integration
Other Supported Systems
AUDIX Voice Power (AVP)
AUDIX Voice Power Lodging (AUDIX VPL)
Call Center (See Call Center Features)
PassageWay
Page
124
Wireless
Wireless
Forum Personal Communications Manager
IN
Index
Numerics
A
B
C
D
E
F
G
H
I
L
M
N
O
P
S
T
V
W
X