Lucent Technologies 9400, 8400 manual IP Trunk, Road-warrior Application, Telecommuter Application

DEFINITY Enterprise Communications Server Release 8.2	Issue 1
Overview 555-233-002	April 2000
Computer-Related Calling Features
IP Solutions	58

configured as DEFINITY-specific tie trunks, generic tie trunks, or direct-inward-dial (DID) "public" trunks. In addition, the H.323 trunks support ISDN features such as QSIG and BSR.

IP Trunk

The Release 8 IP Interface in IP Trunk mode allows for operation with existing Release 7 IP Interface circuit packs. It allows trunk groups to be defined as DS1 tie lines between DEFINITY ECS systems over a virtual private network.

IP SoftPhones

IP Solutions supports the following three SoftPhone applications.

Road-warrior Application

Enables use of the full DEFINITY ECS feature set from temporary remote locations anywhere in the world. The road-warrior application consists of two software applications running on a PC that is connected to DEFINITY ECS over an IP network. On DEFINITY ECS, the road-warrior application requires the C-LAN circuit pack for signaling and the Release 8 IP Interface running in MedPro mode for voice processing.

Telecommuter Application

Enables telecommuters to use the full DEFINITY ECS feature set from home. It consists of a PC and a telephone with separate connections to DEFINITY ECS. The PC provides the signaling path and the user interface for call control. A standard telephone provides a high-quality voice path. The telecommuter application requires the C-LAN circuit pack for signaling. The telecommuter application does not use the Release 8 IP Interface.

CentreVu IP Agent

Provides a variation of the telecommuter application. CentreVu IP Agent emulates a Lucent CallMaster set and provides use of the call end capabilities required for Call Center operations from a remote location, such as the agent’s home.