DEFINITY Enterprise Communications Server Release 8.2

Issue 1

Overview 555-233-002

April 2000

Hospitality Features

 

Overview

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5 —Hospitality Features

Overview

The following features are designed for use in the hospitality industry. Other features listed elsewhere may be of use in this industry, however. The Attendant Crisis Alert feature is primarily used in lodging establishments. That feature is a basic feature because it is available on any system that has the appropriate attendant console.

Automatic Wakeup

Allows Attendants, front desk users, and guests to request that a wakeup call be placed automatically to a certain extension number at a later time. When a wakeup call is placed and answered, the system can provide a recorded announcement (which can be a speech synthesis announcement), music, or simply silence. With the Integrated Announcement feature, multiple announcements enable international guests to use wakeup announcements in a variety of languages.

Do Not Disturb

Allows guests, Attendants, and authorized front desk users to request that no calls, other than priority calls, be connected to a particular extension until a specified time.

Dual Wakeup

This capability is part of the Automatic Wakeup Hospitality Hotel/Motel feature. Dual Wakeup allows each extension to request two wakeup calls within one 24-hour period.

Room Activated Wakeup With Tones

This capability is part of the Automatic Wakeup Hospitality Hotel/Motel feature. Room Activated Wakeup With Tones allows guests to schedule wakeup calls via tones that prompt for the time they want to receive the wakeup call.

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Lucent Technologies 8400, 9400 manual Hospitality Features