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| DEFINITY Enterprise Communications Server Release 8.2 | Issue 1 | ||
| Overview | April 2000 | ||
| Attendant (Operator) Features |
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| Attendant Features | 45 | ||
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Accessing the Attendant
Recall
Allows users to recall the Attendant when they are on a
Emergency Access to the Attendant
Provides for emergency calls to be placed to an Attendant. These calls can be placed automatically by the system or can be dialed by system users. Emergency access calls will generally receive priority handling by the Attendant.
Dial Access to Attendant
Allows you to reach an Attendant by dialing an access code. The Attendant can then extend the call to a trunk or to another telephone.
Individual Attendant Access
Allows you to call a specific attendant console. Each attendant console can be assigned an individual extension number.
Monitoring Calls
Trunk Identification By Attendant
Allows an Attendant or
Crisis Alert
Visibly and audibly alerts Attendants when an emergency call is placed. The feature indicates from where an emergency call is made, which allows the Attendant to direct