DEFINITY Enterprise Communications Server Release 8.2

Issue 1

 

Overview 555-233-002

April 2000

 

Hospitality Features

 

 

Property Management System (PMS) Digit to Insert/Delete

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Property Management System (PMS)

Digit to Insert/Delete

Many customer configurations base the room telephone extension on the room number by adding an extra leading digit. The PMS Insert/Delete Digit feature allows users to delete the leading digit of the extension in messages. The feature is useful for a hotel that has multiple extensions sharing an extra leading digit in front of the room number. The leading digit is automatically inserted when the message goes to the PBX.

NOTE:

The PMS interface supports 3-, 4-, or 5-digit extensions, but prefixed extensions do not send the entire number across the interface. Only the assigned extension number is sent. Therefore, you should not use prefixed extensions for numbers that are also going to use the Digit to Insert/Delete function.

Single-Digit Dialing and Mixed

Station Numbering

Allows hotel staff and guests easy access to internal hotel/motel services and provides the capability to associate room numbers with guest room telephones. The feature provides the following dial plan types: single-digit dialing, prefixed extensions, and mixed numbering.

Auto-Selection of DID Numbers

Allows the hotel to give guests a telephone number that is not associated with the room number. The telephone number will be a Direct Inward Dialed (DID) number and will change each time someone checks in. There is an Automatic Digit Rotation that allows the number to change and be picked randomly from a block of DID numbers whenever a new guest checks in.

Station Hunt Before Coverage

This feature changes the interaction that occurs between station hunting and call coverage. Station Hunt before Coverage causes a call going to a busy station to go through a station hunting process before going to coverage. If all the stations in the Hunt group are busy, the call will go to the coverage path.

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Lucent Technologies 8400, 9400 manual Property Management System PMS Digit to Insert/Delete, Auto-Selection of did Numbers