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Lucent Technologies 8400 Information and Reports, Variable Length Ping, Recent Change History

Models: 9400 8400

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	DEFINITY Enterprise Communications Server Release 8.2			Issue 1
	Overview 555-233-002			April 2000
	System Management Features
	Information and Reports			71

Variable Length Ping

Provides an enhancement to the ping command included in R7.1. This enhancement specifies a longer packet to be sent by ping and shows if a router or host has a problem fragmenting or integrating transferred packets.

Information and Reports

Recent Change History

Allows the system manager to view or print a history report of the most recent administration and maintenance changes on the switch. This report may be used for diagnostic or information purposes.

Service Observing

Allows a specified user, such as a supervisor, to observe or monitor another user’s calls. A vector directory number call can also be observed. Observers can observe in listen-only or listen-and-talk mode. You set up Service Observing to observe a particular extension, not all calls to all extensions at a terminal.

NOTE:

Service Observing may be subject to federal, state, or local laws, rules, or regulations or require the consent of one or both of the call parties. Familiarize yourself and comply with all applicable laws, rules, and regulations before using this feature.

Calling Party/Billing Number (CPN/BN)

Allows the system to transmit Calling Party Number/Billing Number (CPN/BN) information to an ISDN-PRI trunk group. The CPN is the calling party’s telephone number. BN is the calling party’s billing number. The CPN/BN may contain international country codes. It is used with an adjunct application.

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Lucent Technologies 8400, 9400 Information and Reports, Variable Length Ping, Recent Change History, Service Observing

Contents

Definity Your Responsibility for Your System’s Security Copyright  2000, Lucent Technologies All Rights ReservedManufacturer’s Means of ConnectionPort Identifier FIC Code Network Jacks ETS standards referenced by iCTR3 and CTR4 SafetyICTR3 ICTR4 How to order more copies How to get helpContents Telephone Features Attendant Operator Features Hospitality Features System Management Features Overview Xii Call Center Features Private Networking Features 107 Adjunct Systems 117 Xvi Who Should Read This Book? What Is the Purpose of This Book?What Is in This Book? About This BookConventions Used in This Book Trademarks and Service MarksAbout This Book Conventions Used in This Book Xviii About This Book How Can I Order Other Books? Xix How Can I Order Other Books?About This Book How Can I Make Comments About This Book? How Can I Make Comments About This Book?April System OverviewSystem Overview Expansion Port Network EPN Center Stage Switch CSSHardware Processor Port Network PPNCarriers and Cabinets Fiber Link AdministrationCompact Modular Cabinets Compact Modular Cabinet Single-Carrier CabinetsTypical Single-Carrier Cabinet and cabinet stack Multi-Carrier CabinetsTypical Multi-Carrier Cabinet Standard Configurations Survivable Remote EPN Srepn Reliability and RecoverabilityConfiguring for Reliability/Recoverability System Overview Reliability and RecoverabilitySystem Overview Definity ECS Network Connections Definity ECS Network ConnectionsPublic Telephone Network Private Telephone NetworksATM Networks TCP/IP NetworksShows typical Definity ECS connections Typical ConnectionsTypical Definity ECS Connections World Class Tone Detection Administrable Loss PlanInternational Capabilities Public Network Call PrioritySystem Overview Power PowerSoftware Telephones for the Global Marketplace Telephone FeaturesTelephone Features Telephones TelephonesSeries Analog Telephones IP SoftPhones6400 Tip/Ring Interface Module SoundStation Audioconferencing Systems Wireless Handsets for X-Station MobilityTeleconferencing Products Quorum A-28 Conference BridgeSoundstation EX with External Microphones SoundStation EXHold Telephone FeaturesHandling Incoming Calls Automatic HoldTransfer Recall Trunk-to-Trunk TransferTransfer Outgoing Trunk To Outgoing Trunk Transfer Upon Hang-UpManual Message Waiting ConferenceCall Park Misoperation HandlingInternal Automatic Answer Recall SignalingLocal Call Timer Automatic Start/Stop Call RedirectionGo to Cover Call CoverageCoverage Callback Coverage Incoming Call IdentificationConsult Reset Shift CallTypical Definity ECS Call Coverage Options Enhanced Night Service Night ServicePrivacy Manual Exclusion Bridged Call Appearance Multi-Appearance TelephoneBridged Call Appearance Single-Line Telephone Temporary Bridged AppearanceTerminating Extension Group Call PickupStation Hunting Group Call PickupAbbreviated Dialing Speed/Convenience CallingAutomatic Callback Telephone Self-AdministrationRemote Access Active DialingEmergency Access to the Attendant Recorded Telephone Dictation AccessCrisis Alert Special Dial Tone Manual Originating Line ServiceTelephone Displays Trunk FlashGroup Communication Group Listen Manual SignalingLoudspeaker Paging Access Intercom DialSpecial Ringing Messaging Message-Retrieval Options Voice Messaging and Call CoverageVoice Message Retrieval Demand PrintRemote Call Coverage/Call Forwarding Off-Net Personal Station AccessTelecommuting Voice Messaging SystemsStation Self Display Definity Enterprise Communications Server Release Definity PC Console Attendant Operator FeaturesAttendant Operator Features Attendant OperatorCall Handling Attendant FeaturesIntrusion Call Offer Backup AlertingTimed Reminder and Attendant Timers Privacy Attendant LockoutAuto-Manual Splitting Making CallsSerial Calling Auto Start and Don’t SplitMonitoring Calls Accessing the AttendantRoom Status Hospitality Industry Trunk Group AccessTrunk Group Busy/Warning Indicators to Attendant Direct Extension Selection With Busy Lamp FieldAttendant Direct Trunk Group Selection Centralized Attendant ServiceControl of Trunk Group Access Attendant with DCSDCS With Reroute Inter-PBX Attendant CallsEnhanced DCS Modem Pooling Computer-Related Calling FeaturesComputer-Related Calling Features Data Modules Data ModulesDefinity ECS Modem Pooling Computer-Related Calling Features Modem PoolingData Hot Line Data Call SetupDefault Dialing Alphanumeric DialingMultimedia Calling Administered ConnectionsComputer-Related Calling Features Data Restriction Data RestrictionMultimedia Call Handling Computer-Related Calling Features Multimedia CallingDefinity ECS Multimedia Call Handling Multimedia Multiple-Port Network Multimedia Call Redirection to MM EndpointMultimedia Data Conferencing T.120 via Multimedia Hold, Conference, Transfer, DropMultimedia Applications Server Interface IP SolutionsLocal Area Network Connectivity LAN Trunks Computer-Related Calling Features IP Solutions323 CentreVu IP Agent IP TrunkRoad-warrior Application Telecommuter ApplicationPassageWay Integrated Workstation ApplicationsCallVisor Asai Definity Enterprise Communications Server Release Hospitality Features Names Registration Hospitality ServicesSuite Check-In via the Hunt-to Feature Hospitality Features Hospitality ServicesStation Hunt Before Coverage Property Management System PMS Digit to Insert/DeleteSingle-Digit Dialing and Mixed Station Numbering Auto-Selection of did NumbersHospitality Features Station Hunt Before Coverage Security System Management FeaturesScheduling Concurrent User SessionsStation Security Codes System Management Features SecurityClass of Restriction COR Security Violation Notification SVNPer Line CPN Restriction Calling/Connected Party Number CPN RestrictionRestriction Controlled Malicious Call TraceCama E911 Trunk Group Definity Network Administration DNAAuthorization Codes Power Failure TransferAutomatic Circuit Assurance Definity Site Administration DSATroubleshooting System Management Features Definity Site Administration DSAFacility Busy Indication Packet Error HistoryDCS Automatic Circuit Assurance Busy Verification of Terminals and TrunksRecent Change History Service ObservingInformation and Reports Variable Length PingBulletin Board Call Charge InformationTraffic Reports Call Detail Recording CDRRecorded Announcement Class of Service COSMusic-on-Hold Access AnnouncementsTrunk Management Administration Without HardwareSystem Management Features Administration Without Hardware Tenant PartitioningTie Trunks System Management Features Trunk ManagementTrunk Group Circuits Local Exchange TrunksDirect Inward/Outward Dialing Diod Auxiliary TrunksIP Trunks Advanced Private Line Termination ApltIsdn Trunks Definity ECS and Isdn Full Etsi Functionality Call-by-Call Service SelectionFacility and Non-Facility Associated Signaling Wideband SwitchingPersonal Central Office Line Pcol ATM TrunksTandem E1 Interface Digital Multiplexed InterfaceMiscellaneous Trunks Digital InterfacesAnswer Detection DS1 Trunk ServiceT1 Interfaces Automatic Alternate Routing AAR Automatic Routing FeaturesSystem Management Features Automatic Routing Features Automatic Transmission Measurement SystemAAR/ARS Partitioning AAR/ARS Overlap SendingTime of Day Routing Alternate Facility Restriction Levels Facility Restriction Levels Traveling Class MarksGeneralized Route Selection Look-Ahead RoutingSubnet Trunking Alarm AssignmentsAlternate Operations Support System Alarm Number External Device AlarmingCustomer-Provided Equipment Alarm Definity Enterprise Communications Server Release Call Center Features Call Center FeaturesDefinity Call Center Automatic Call Distribution ACD Call Center Features Automatic Call Distribution ACDBasic Example of Automatic Call Distribution Agent Call Handling Look-Ahead Interflow Intraflow and InterflowCall Center Release Control Redirection on No AnswerCall Vectoring Abandoned Call SearchVector Directory Numbers VDN VDN of Origin Announcement COR for VDNApplications VDN in a Coverage PathExpert Agent Selection Call PromptingCall Distribution Based on Skill User-to-User Information Over the Public Network Dialed Number Identification Service DnisBasic Call Management System Bcms CentreVu Call Management System CentreVu CMS Call Center Features Automatic Call Distribution ACD 101CentreVu Advocate Least Occupied Agent LOA Call Charge InformationVoice Response Integration VRI Reserve Agent Time in Queue ActivationFlexible Billing Asai Adjunct Switch Application InterfaceCallVisor Adjunct Switch Application Interface Asai Direct Agent AnnouncementCentreVu IP Agent Asai Pending Work Mode ChangeCTI Computer Telephony Integration CentreVu Computer Telephony on MAPD-NT106 ATM TrunkingNode Number Routing Private Networking FeaturesPrivate Network Access Private Networking Features Private Network Access 107ATM Wide Area Network PNC ATM ATM-Circuit Emulation Service ATM-CESDistributed Communications System DCS Uniform Dial Plan UDP Private Networking Features Uniform Dial Plan UDP 109Private Networking Features Uniform Dial Plan UDP 110 Attendant Features That Work Over NetworkPhone Features That Work Over the Network System Management Features That Work Over the NetworkCall Completion Call Independent Signaling Connections CiscPrivate Networking Features DCS Over ISDN-PRI D-channel112 Path ReplacementManufacturer-Specific Information MSI Call Forwarding DiversionCall Offer Call TransferName and Number Identification Called Name IDAttendant Return Call Qsig Centralized Attendant Service CASRLT Emulation via a PRI Attendant Display of Class of Restriction CORCall Coverage and CAS Qsig Voice Mail Capabilities115 116 Voice Messaging and Response Adjunct SystemsAdjunct Systems Voice Messaging and Response 117 Adjunct Systems Voice Messaging and Response 118 Intuity Audix Adjunct Systems Voice Messaging and Response 119Dual DCP I-Channels Mode Code InterfaceIntuity Lodging Intuity ConversantIntuity Call Accounting System Centralized Voice Mail via Mode Code IntegrationAudix Voice Power AVP Audix Voice Power Lodging Audix VPLAdjunct Systems Call Center See Call Center Features 122 Call Center See Call Center FeaturesPassageWay Direct Connect Configurations Adjunct Systems Call Center See Call Center Features 123Adjunct Systems Wireless 124 WirelessForum Personal Communications Manager Index 125 IndexConversant Index 126127 128 Index 129 Index 130