Lucent Technologies 9400, 8400 Qsig Centralized Attendant Service CAS, RLT Emulation via a PRI

Models: 9400 8400

1 150
Download 150 pages 58.74 Kb
Page 134
Image 134

DEFINITY Enterprise Communications Server Release 8.2

Issue 1

Overview 555-233-002

April 2000

 

 

Private Networking Features

 

QSIG

114

 

 

 

 

 

 

 

 

QSIG Centralized Attendant Service (CAS)

Provides you with the capability to have all your Attendants in one location, serving users in multiple locations. QSIG CAS does not utilize separate Release Link Trunks (RLT). This feature will not restrict calls from going out over non-QSIG trunks; however, the full functionality of the QSIG CAS will not be available.

RLT Emulation via a PRI

ISDN QSIG trunks will route calls from the branch PBX to the main PBX. You no longer have to specify a dedicated RLT network. The QSIG Path replacement takes care of the trunk optimization. You have the flexibility to route calls to the main PBX.

Attendant Display of Class of Restriction (COR)

While on a call, the Attendant can press a "COR display" button to see the Class of Restriction of the user. The Attendant will not block the transfer of the restricted line to the user. This feature is used for informational purposes only.

Attendant Return Call

If a call that is transferred by the Attendant goes unanswered for a specified period of time, the call is returned to the Attendant. Preferably the call will transfer back to the Attendant who transferred the call.

Priority Queue

QSIG MSI will pass more information to the main PBX. This information enables calls coming in from a QSIG CAS branch to be placed in the appropriate place in the queue, as if the call originated on the main PBX.

QSIG VALU

Distinctive Alerting

Provides distinctive ringing, internal and external, to the remote called party when the call is routed over the QSIG network.

Call Coverage

Provides similar call coverage as DCS Call Coverage and Call Coverage Remote Off Net or C-CRON. Call will come back if covered over QSIG. The functionality will only be complete when all the switches are DEFINITY ECS and using QSIG VALU. The Covered-to party can still receive Distinct Alerting.

Page 134
Image 134
Lucent Technologies 9400, 8400 manual Qsig Centralized Attendant Service CAS, RLT Emulation via a PRI, Attendant Return Call