DEFINITY Enterprise Communications Server Release 8.2

Issue 1

Overview 555-233-002

April 2000

 

 

Telephone Features

 

Telephone Features

38

 

 

 

 

 

 

 

 

Voice Messaging Systems

The Lucent Technologies voice messaging solutions include:

DEFINITY AUDIX

INTUITY AUDIX

Voice Response solutions include:

CONVERSANT Voice Information System V7

Telecommuting

Remote Call Coverage/Call Forwarding

Off-Net

Remote Call Coverage and Call Forwarding Off-Net allow calls to be redirected to a remote location. This allows you to have calls placed to your on-site office redirected to your home office. You can administer the system to either monitor calls and bring them back for additional processing if not answered or to leave calls at the remote (off-net) location.

Extended User Administration of Redirected

Calls (Telecommuting Access)

Extended User Administration of Redirected Calls (also called Telecommuting Access) allows you to change the lead call coverage path or forwarding extension from any on-site or off-site location. Thus you can change the path or extension from your home office, for example.

Off-Premises Station

Atrunk-data module connects off-premises private-line trunk facilities and DEFINITY ECS. The trunk-data module converts between the RS-232C and the DCP, and can connect to DDD modems as the DCP member of a modem pool.

See also, ‘‘Call Redirection’’ on page 22.

See also, ‘‘Call Vectoring’’ on page 97.

Personal Station Access

Allows you to transfer your telephone station preferences and permissions to any other compatible telephone. This includes the definition of terminal buttons, abbreviated dial lists, and Class of Service and Class of Restrictions permissions. It can be used on-site

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Lucent Technologies 9400, 8400 manual Telecommuting, Voice Messaging Systems, Remote Call Coverage/Call Forwarding Off-Net