Lucent Technologies 8400, 9400 manual Definity Site Administration DSA, Troubleshooting

DEFINITY Enterprise Communications Server Release 8.2	Issue 1
Overview 555-233-002	April 2000
System Management Features
DEFINITY Site Administration (DSA)	69

regularly, and view a history of DNA activity. DNA allows for cut-thru to switches and voice mail systems, but it also offers the Graphically Enhanced DEFINITY Interface (GEDI) for DEFINITY systems. GEDI lets you do virtually everything you can do with a System Management Terminal (SMT), but using an easy-to-use graphical interface.

DNA also offers wizards that streamline and automate system management tasks, including adding or removing users; changing a user’s name; adding hunt groups; adding, replacing, or deleting authorization codes; importing data into and exporting data from a switch; making global changes; printing button labels; viewing available extensions or ports; and setting the time on the switch. Optional features that can be purchased separately include Enhanced Number Portability, which streamlines station moves across networked switches.

DEFINITY Site Administration (DSA)

DEFINITY Site Administration (DSA) is another software-only system management tool for DEFINITY and voice mail systems. Designed for small to mid-sized customers, DSA offers everything that DNA offers except support for multiple, simultaneous administrators, and select wizards and DNA features.

Like DNA, DSA offers cut-thru, GEDI, task scheduling and editing, and history viewing. DSA wizards include adding and removing users; changing a user’s name; adding bridged appearances; browsing for dial ranges, stations, and unused ports; finding unused extensions; importing data into and exporting data from a switch; making global changes; printing button labels; creating and using templates; printing reports; and setting the time on a switch. DSA also includes wizards for monitoring switch errors and performance, including monitor alarms, monitor trunks, trunk analyzer, processor occupancy, call traffic, system capacity, audits, and hardware manager.

Troubleshooting

Automatic Circuit Assurance

Assists in identifying possible trunk problems. The DEFINITY ECS maintains a record of the performance of individual trunks and automatically calls a designated user when a possible failure is detected. This feature provides better service through early detection of faulty trunks and consequently reduces out-of-service time.