DEFINITY Enterprise Communications Server Release 8.2

Issue 1

Overview 555-233-002

April 2000

 

 

Telephone Features

 

Telephone Features

20

 

 

 

 

 

 

 

 

Trunk-to-Trunk Transfer

Allows the attendant or telephone user to connect an incoming trunk call to an outgoing trunk call. This feature is particularly useful when a caller outside the system calls a user or attendant and requests a transfer to another outside number. For example, a worker, away on business, can call in and have the call transferred elsewhere. The system assures that incoming Central Office trunks without Disconnect Supervision are not transferred to outgoing trunks or other incoming Central Office trunks without Disconnect Supervision.

Transfer — Outgoing Trunk

to Outgoing Trunk

Allows a user or attendant to initiate two or more outgoing trunk calls and then transfer the trunks together. The transfer operation removes the original user from the connection and conferences the outgoing trunks. Alternatively, the controlling party can establish a conference call with the outgoing trunks and then drop out of the conference, leaving only the outgoing trunks on the conference. This is an optional enhancement to Trunk-to-Trunk Transfer and requires careful administration and use. DCS Trunk Turnaround may be a safer alternative to this feature.

Transfer Upon Hang-Up

Provides you with the ability to transfer a call by hanging up instead of having to press the Transfer button a second time. You would press the Transfer button, dial the number the call is being transferred to and then hang up. This is an optional feature at the system level. You will still be able to transfer a call by pressing the Transfer button a second time.

Transfer Recall

Returns the unanswered transfer calls back to the person who transferred the call. Transfer Recall uses a priority alerting signal, and the display on the telephone shows "rt", which indicates a returned call from a failed transfer operation.

Abort Transfer

Allows a user to abort a transfer attempt by pressing a non-idle line appearance. The call being transferred would be taken off a transfer-type hold and be put on a traditional hold. The transfer will also be aborted when you hang up (going on-hook), unless Transfer Upon Hang-Up is activated on the switch. This is an optional feature at the system level.

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Lucent Technologies 9400, 8400 Trunk-to-Trunk Transfer, Transfer Outgoing Trunk To Outgoing Trunk, Transfer Upon Hang-Up