3Com 5000 ATM manual 3Com Corporation Limited Warranty

3Com Corporation LIMITED WARRANTY

CoreBuilder® 5000 ATM Backbone SwitchModule

HARDWARE	3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in
	workmanship and materials, under normal use and service, for one (1) year from the date of purchase from
	3Com or its authorized reseller.
	3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the
	defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or
	if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to
	Customer the purchase price paid for the defective product. All products that are replaced will become the
	property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or
	repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period,
	whichever is longer.
SOFTWARE	3Com warrants to Customer that each software program licensed from it will perform in substantial
	conformance to its program specifications, for a period of ninety (90) days from the date of purchase from
	3Com or its authorized reseller. 3Com warrants the media containing software against failure during the
	warranty period. No updates are provided. 3Com's sole obligation under this express warranty shall be, at
	3Com's option and expense, to refund the purchase price paid by Customer for any defective software
	product, or to replace any defective media with software which substantially conforms to applicable 3Com
	published specifications. Customer assumes responsibility for the selection of the appropriate applications
	program and associated reference materials. 3Com makes no warranty or representation that its software
	products will meet Customer’s requirements or work in combination with any hardware or applications
	software products provided by third parties, that the operation of the software products will be
	uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party
	products listed in the 3Com software product documentation or specifications as being compatible, 3Com
	will make reasonable efforts to provide compatibility, except where the non-compatibility is caused by a
	“bug” or defect in the third party's product or from use of the software product not in accordance with
	3Com’s published specifications or user manual.
	THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH
	IS GOVERNED BY A SEPARATE END USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY
	TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END USER
	LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.
YEAR 2000 WARRANTY	See the 3Com Year 2000 Web site at http://www.3com.com/products/yr2000.html

OBTAINING WARRANTY

SERVICE

Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com's Corporate Service Center must be pre-authorized by 3Com with a Return Material Authorization (RMA) number or User Service Order (USO) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped to Customer, at 3Com's expense, not later than thirty (30) days after 3Com receives the defective product.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.

Dead- or Defective-on-Arrival. In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty-eight (48) hours of installation but no later than thirty (30) days after the date of purchase, and this is verified by 3Com, it will be considered dead- or defective-on-arrival (DOA) and a replacement shall be provided by advance replacement. The replacement product will normally be shipped not later than three (3) business days after 3Com’s verification of the DOA product, but may be delayed due to export or import procedures. The shipment of advance replacement products is subject to local legal requirements and may not be available in all locations. When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen (15) days after shipment of the replacement, 3Com will charge Customer for the replacement product, at list price.

INCLUDED SERVICES:

Telephone Support, with coverage for basic troubleshooting only, will be provided for ninety (90) days from the date of purchase, on a commercially reasonable efforts basis. Please refer to the Technical Support appendix in the Getting Started Guide for telephone numbers.

3Com’s Web and Bulletin Board Services provide 3Knowledgebase, bug tracking, documentation, release notes, and some software maintenance releases at no charge.