Handling Calls
Setting Up Multiple Conferences (for Sylantro Call Manager only)
Note:
The 6867i is limited to 9 conferences (a single conference each on lines 1 through 9).
1.Start Conference 1 using the procedures in the previous section, “Setting Up a Conference and Adding Multiple Parties (for Sylantro and BroadSoft Call Managers)” on page 120.
2.When you are finished adding all required parties to Conference 1, press an available Line key or navigate to the Line Selection screen to place a new call using an available line to start Conference 2. You are Party 1 on Conference 2. Call Party 2.
3.When Party 2 answers, press the 
key or Conf softkey.
4.Press an available Line key or navigate to the Line Selection screen to place a new call using an available line.
5.Call Party 3 for Conference 2.
6.When Party 3 answers, press the 
key or Conf softkey to join Party 2, Party 3, and yourself to form a conference call. You now have two active conferences on two different lines.
Note:
When you are connected to multiple conference calls and you put a conference on hold, the conference may be on hold for a limited period of time before it is disconnected. Contact your System Administrator for more information.
If any party in a conference hangs up (including the party that began the conference), all other parties in the conference are still connected.
Joining Additional Parties to Active Conferences
In centralized conferencing, you can join multiple incoming or outgoing calls to active conferences. Before following this procedure, at least one active conference must exist on your phone.
1. As Party 1, pickup the handset or press the | key. |
A line opens up. |
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2.Call Party 2 by dialing their number (or answer an incoming call of a party).
3.Wait for Party 2 to answer. When Party 2 answers, you can consult with them before adding them to the conference.
4.Press the 
key or Conf softkey.
5.Press the Line key that contains the active conference or highlight a party that is part of the active conference and
press the 
key or Conf softkey again to join the parties to the active conference. For example, Line 1 and Line 2 both have active conferences. Pressing Line 1 or highlighting a party from Line 1 will join Party 1 and Party 2 to the conference on Line 1. Pressing Line 2 or highlight a party from Line 2 will Party 1 and Party 2 to the conference on Line 2.
Ending a Conference and Transferring Remaining Parties
The 6867i allows a host to easily leave a
Ending Calls
IP Phone UI
To end a call, you first need to connect or reconnect to the call if not already connected (e.g. if your caller is on hold). Press 
or the Drop softkey to end the call. If connected through the handset, you can also place the handset back on
hook to end the call.
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