Aastra Model 6867i SIP IP Phone | Aastra Telecom instruction

Aastra Model 6867i SIP IP Phone

User Guide

Release 3.3.1 SP3

41-001524-00 REV00 – 04.2014

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Aastra Telecom manual Aastra Model 6867i SIP IP Phone

Contents

Aastra Model 6867i SIP IP Phone Software License Agreement Content Content Content Content Welcome Documentation Phone FeaturesAbout this Guide Requirements Installation and Setup Key Panel IP Phone Keys KeyDescription Key Description For more information, see Conferencing Calls on Dialpad Key Description Dialpad Keys Plugging in and Starting the Phone Getting Started Getting Started Network Connected/Network Disconnected UI Overview Phone/Line Status Indicators and MessagesHome Screen Icon Description Off-Hook and Dialing Screen Softkeys Line Selection Screen Indicator/Icon Description Detailed-View Call Screen Call Feature Indicators Multi-View Call Screen Indicators UI Navigation Home Screen Line Selection Screen Multi-View Call Screen Phone Options via the IP Phone UI Methods of Customizing Your PhoneIconOption Simplified Options List Methods of Customizing Your Phone IP Phone UI Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Status Category Description Methods of Customizing Your Phone Phone Status via IP Phone UI Phone Status Phone Status Finding Your Phone’s IP Address Phone Status via the Aastra Web UI Status Condition Description SIP Account Status Customizing Your Phone Specifying the Language to Use Using the IP Phone UILanguage IP Phone UI and Web UI Language Customizing Your Phone Specifying the Language to Use Using the Aastra Web UI Dialpad Input Alphabet Tables Input LanguageKey Uppercase Characters Lowercase Characters Customizing Your Phone Portuguese Specifying the Input Language Using the IP Phone UI Latin 2 Character Set Specifying the Input Language Using the Aastra Web UI Time and Date Settings Press the Save softkey to save your changes Configuring the Date and Time Using the IP Phone UI Configuring the Time Zone Using the IP Phone UITime Zone Set Date and Time Customizing Your Phone Call Forward Configuring Time and Date Settings Using the Aastra Web UI Setting a User Password Using the IP Phone UI PasswordLock Phone Lock Locking the Phone Using the IP Phone UI Unlocking the Phone Using the IP Phone UI Configuring Lock Settings Using the Aastra Web UISetting a User Password Resetting a User Password To Lock the Phone Locking and Unlocking the Phone Configuring the Audio Mode Using the IP Phone UI Audio ModeAudio Mode Option Description Audio Headset Ring Tones and Tone Sets Configuration Method Valid Values Default Value Global configuration only Configuring Ring Tones Using the IP Phone UI Configuring Tone Sets Using the IP Phone UI Configuring Ring Tones and Tone Sets Using the Aastra Web UI Display Setting the Brightness Level and Timer Using the IP Phone UI Dialpad Enabling/Disabling Live Dialpad Using the IP Phone UILive Dialpad Speed Dial Edit Restarting Your Phone Using the Aastra Web UI Restarting Your Phone Using the IP Phone UIRestart Emergency Dial Plan Defining an Emergency Dial Plan Using the Aastra Web UIEmergency Number Description Line and Call Appearances Presence Key Using the Presence Key Key Function Description Configuring Softkeys Configuring Softkeys State-Based Softkeys Softkey Type Default StatesState Description Softkey Display Behavior Line Key Configuring a Line Key Using the Aastra Web UIExpansion Module Keys Speed Dial Prefix Speed Dial Key Softkey/Expansion Module Key Speed Dial Edit Menu Configuring Softkeys Creating a Speed Dial Softkey Using the Aastra Web UI Click on Operation Keypad Speed Dial Creating Dialpad Speed Dial Keys Using the Aastra Web UI Do Not Disturb DND Key Configuring a DND Key Using the Aastra Web UI Busy Lamp Field BLF Key Configuring a BLF Key Using the Aastra Web UI BLF/List Key Configuring a BLF/List Key Using the Aastra Web UI Contact your System Administrator for the BLF List URI Type field, select Auto call distribution Utilizing the ACD Feature Using the IP Phone UI Configuring Softkeys XML Key Configuring an XML Key Using the Aastra Web UI Accessing the XML Service Using the IP Phone UI Flash Key Configuring a Flash Key Using the Aastra Web UI Sprecode Key Configuring a Sprecode Key Using the Aastra Web UI Park/Pickup Keys Configuring Park/Pickup Keys Using the Aastra Web UI Picking Up a Parked Call Parking a CallAsterisk BroadWorks Last Call Return Key Configuring a Last Call Return Key Using the Aastra Web UI Call Forward Key Configuring a Call Forward Key Using the Aastra Web UI BLF/Xfer Key Requirements and Functionality BLF/Xfer Configuring a BLF/Xfer Key Using the Aastra Web UI Speed Dial/Xfer Configuring a Speed Dial/Xfer Key Using the Aastra Web UISpeed Dial/Xfer Key Requirements and Functionality Configuring Softkeys Speed Dial/Conf Configuring a Speed Dial/Conf Key Using the Aastra Web UI Configuring Softkeys Directory Key Configuring a Directory Key Using the Aastra Web UI Callers List Key Configuring a Callers List Key Using the Aastra Web UI Redial Key Configuring a Redial Key Using the Aastra Web UI Conference Key Configuring a Conference Key Using the Aastra Web UI Transfer Key Configuring a Transfer Key Using the Aastra Web UI Intercom Key Configuring an Intercom Key Using the Aastra Web Ui Phone Lock Key Configuring a Phone Lock Key Paging Key Configuring a Paging Key Using the Aastra Web UI Using the Paging Key Empty Key Configuring an Empty Key Using the Aastra Web UI None Key Deleting a Key’s Function Using the Aastra Web UI Dialing a Number Making CallsPre-Dialing a Number Using a Headset Using Handsfree SpeakerphoneVolume Controls for the Headset Microphone Making and Receiving Calls Using a Headset Using the Icom Key Using Intercom Functionality Redial Call Feature Indicators in detailed viewonlyIconDescription Accessing the Redial List Deleting All Entries In the Redial List Deleting an Entry In the Redial List Copying Entries to the Directory Mute Answering an Incoming Call Receiving CallsSending an Incoming Call to Voicemail Handling Calls When on HoldPlacing a Call on Hold Transferring Calls Transferring Calls Transferring an Existing Call to Another Existing Call Transferring to a Contact in the Directory Indication of Transferred Calls Conferencing Calls Creating a Conference Call Using Local ConferencingLocal Conferencing 117 118 Creating a Conference Call By Joining Two Existing Calls 120 Ending a Conference and Transferring Remaining Parties Ending CallsJoining Additional Parties to Active Conferences Directory Managing Calls Managing the Directory Accessing and Using Your Directory Adding New Entries to the Directory Adding New Numbers to an Existing Directory Entry Deleting Entries from the Directory Editing Entries in the Directory 127 128 Downloading the Directory Downloading the Directory to Your PC Callers List Accessing and Using the Callers List Editing Entries in the Callers List Deleting Entries from the Callers List 134 Viewing Missed Call Details in the Callers List Missed Calls Indicator Downloading the Callers List Downloading the Callers List to Your PC DND and Call Forward DND Configuration Configuring DND Using the Aastra Web UI Configuring a DND Key 139 DND in Account Mode Configuring DND Modes Using the IP Phone UIDND in Phone Mode Default DND in Custom Mode Configuring a Call Forward Key Call Forward Configuration Configuring Call Forward Using the Aastra Web UI 143 Call Forward in Account Mode Using Call Forward via the IP Phone UI Call Forward in Phone Mode Call Forward in Custom Mode Configuring Display of Dtmf Digits Additional FeaturesDisplay Dtmf Digits Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Configuring Status Scroll Delay Status Scroll Delay Configuring Switch Focus to Ringing Line Switch UI Focus to Ringing Line Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active Calls Call Hold Reminder on single hold Configuring Call Hold Reminder Call Waiting Tone Period Configuring Call Waiting Tone Period Configuring Goodbye Key to Cancel Incoming Calls Goodbye Key Cancels Incoming Calls Configuring Message Waiting Indicator Message Waiting Indicator Auto-Answer/Play Warning Tone Incoming Intercom Call FeaturesMicrophone Mute Allow Barge Configuring Incoming Intercom Settings Group RTP Paging Configuring Group RTP Paging Keys States and LED/Button Behavior Shared Call Appearance SCA Call Bridging Star Codes Other FeaturesLine Keys None Call Forward Line BLF/Xfer Speed Dial Model M680i Expansion ModuleDo Not Disturb DND Park Phone Lock Pickup Paging Last Call Return Empty M680i Expansion Module Using the Expansion ModulesPress-and-Hold to Create a Speed Dial Key Troubleshooting Solutions How do I lock my phone? How do I restart the IP phone? Warranty Repair Services Limited WarrantyAfter Warranty Service Exclusions Repair Notice Limited Warranty Australia Only Limited Warranty Australia Only Time Zone Name/Time Zone Code Table Appendix a Time Zone CodesTime Zone Name Time Zone Code Appendix a Time Zone Codes MUT AKS Numerics Index Index Index-3 Disclaimer