Configuring Softkeys
State-Based Softkeys
On the 6867i’s bottom softkeys, you can configure a specific state to display when a softkey is being used. The following table describes the states available to configure for the softkeys.
State | Description |
Idle | The phone is not being used. |
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Connected | The current line is in an active call (or the call is on hold). |
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Incoming | The phone is ringing. |
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Outgoing | The user is dialing a number, or the |
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Busy | The current line is busy because the line is in use or the line is set as DND. |
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The following table identifies the applicable default states for each softkey type on the IP phone.
Softkey Type | Default States |
None | All states disabled. |
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Speed Dial | Idle, Connected, Incoming, Outgoing, Busy |
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DND | Idle, Connected, Incoming, Outgoing, Busy |
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XML | Idle, Connected, Incoming, Outgoing, Busy |
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Flash | All states disabled. |
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Sprecode | Connected |
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Park | Connected |
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Pickup | Idle, Outgoing |
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Last Call Return | Idle, Connected, Incoming, Outgoing, Busy |
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Call Forward | Idle, Connected, Incoming, Outgoing, Busy |
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Speed Dial/Xfer | Idle, Connected, Incoming, Outgoing, Busy |
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Speed Dial/Conf | Idle, Connected, Incoming, Outgoing, Busy |
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Directory | Idle, Connected, Incoming, Outgoing, Busy |
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Callers List | Idle, Connected, Incoming, Outgoing, Busy |
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Redial | Idle, Connected, Incoming, Outgoing, Busy |
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Conference | Idle, Connected, Incoming, Outgoing, Busy |
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Transfer | Idle, Connected, Incoming, Outgoing, Busy |
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Intercom | Idle, Connected, Incoming, Outgoing, Busy |
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Phone Lock | All states disabled. |
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Paging | All states disabled. |
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Empty | Idle, Connected, Incoming, Outgoing, Busy |
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In the Aastra Web UI, the operational states for each softkey display as enabled. To disable a state, simply uncheck the box for the respective state.
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