Aastra Telecom 6867i, 6867i SIP

Getting Started

16 41-001524-00 REV00 – 04.2014

The figure below provides a visual representation of the different screens and the UI behavior when a navigation key is pressed.

Note:

The Detailed-View Call screen is only accessible when at least one call is in a ringing or connected state. Moreover, the Multi-View Call screen is only accessible when

more than one call is a ringing or connected state.

Home Screen Line Selection Screen Multi-View Call Screen Detailed-View Call Screen

Press Right

Press Left

Press Right

Press Left

Press Right

Press Left

Press Up Press Down Press Up Press Down Press Up Press Down

Press Right

Press Left

Press Right

Press Left

Press Right

Press Left

Contents

Main Software License Agreement Content Software License Agreement Welcome IP Phone Keys Getting Started Methods of Customizing Your Phone Line and Call Appearances Presence Key Configuring Softkeys Making Calls Receiving Calls Handling Calls Managing Calls Additional Features Page Welco me About this Guide Documentation Phone Features Welcome Requirements Installation and Setup IP Phone Keys Key Panel 4 Key Description The following table describes the keys on the 6867i: Page Dialpad Keys Getting Started Plugging in and Starting the Phone Page Network Connected/Network Disconnected UI Overview Home Screen Page Line Selection Screen Detailed-View Call Screen Multi-View Call Screen UI Navigation Page Methods of Customizing Your Phone Phone Options via the IP Phone UI Simplified Options List Using the IP Phone UI Phone Options via the Aastra Web UI Using the Aastra Web UI Page 22 Phone Status Phone Status via IP Phone UI Page Finding Your Phones IP Address Phone Status via the Aastra Web UI SIP Account Status The IP phones show the SIP registration status on the IP phones Status screen in the Aastra Web UI. The following table describes the status conditions that can display for the account. Customizing Your Phone Language IP Phone UI and Web UI Language Page Input Language Spanish German Italian 32 Portuguese Nordic Russian Page Latin 2 Character Set Time and Date Settings 36 Time Zone Set Date and Time 38 Configuring Time and Date Settings Using the Aastra Web UI Call Forward Lock Password Phone Lock Page Configuring Lock Settings Using the Aastra Web UI Page Page Audio Audio Mode Headset Ring Tones and Tone Sets Page Configuring Tone Sets Using the IP Phone UI Global configuration only 50 Configuring Ring Tones and Tone Sets Using the Aastra Web UI For global configuration For per-line configuration Display Dialpad Live Dialpad Speed Dial Edit Restart Restarting Your Phone Using the IP Phone UI Restarting Your Phone Using the Aastra Web UI Emergency Dial Plan Defining an Emergency Dial Plan Using the Aastra Web UI Line and Call Appearances Presence Key Using the Presence Key Configuring Softkeys Page State-Based Softkeys The following table identifies the applicable default states for each softkey type on the IP phone. Softkey Display Behavior Line Key Configuring a Line Key Using the Aastra Web UI Speed Dial Key Speed Dial Prefix Press-and-Hold to Create a Speed Dial (applicable to softkeys, dialpad keys, expansion module keys) 64 Creating a Dialpad Speed Dial Key Using the Speed Dial Edit Option Creating a Speed Dial Softkey Using the Aastra Web UI Softkeys Creating Dialpad Speed Dial Keys Using the Aastra Web UI Do Not Disturb (DND) Key Configuring a DND Key Using the Aastra Web UI Busy Lamp Field (BLF) Key Configuring a BLF Key Using the Aastra Web UI BLF/List Key Configuring a BLF/List Key Using the Aastra Web UI 70 Automatic Call Distribution (ACD) Key (for Sylantro Call Managers) Configuring an Automatic Call Distribution (ACD) Key Using the Aastra Web UI Utilizing the ACD Feature Using the IP Phone UI Page XML Key Configuring an XML Key Using the Aastra Web UI Accessing the XML Service Using the IP Phone UI Flash Key Configuring a Flash Key Using the Aastra Web UI Sprecode Key Configuring a Sprecode Key Using the Aastra Web UI Park/Pickup Keys Configuring Park/Pickup Keys Using the Aastra Web UI Utilizing the Park Call/Pickup Parked Call Feature Using the IP Phone UI Use the following procedure on the IP phone to park a call and pick up a parked call. Parking a Call Picking Up a Parked Call Last Call Return Key Configuring a Last Call Return Key Using the Aastra Web UI Call Forward Key Configuring a Call Forward Key Using the Aastra Web UI BLF/Xfer BLF/Xfer Key Requirements and Functionality Configuring a BLF/Xfer Key Using the Aastra Web UI Softkeys Speed Dial/Xfer Speed Dial/Xfer Key Requirements and Functionality Configuring a Speed Dial/Xfer Key Using the Aastra Web UI Page Speed Dial/Conf Configuring a Speed Dial/Conf Key Using the Aastra Web UI Page Directory Key Configuring a Directory Key Using the Aastra Web UI Callers List Key Configuring a Callers List Key Using the Aastra Web UI Redial Key Configuring a Redial Key Using the Aastra Web UI Conference Key Configuring a Conference Key Using the Aastra Web UI Trans fer Key Configuring a Transfer Key Using the Aastra Web UI Intercom Key Configuring an Intercom Key Using the Aastra Web Ui Phone Lock Key Configuring a Phone Lock Key Paging Key Configuring a Paging Key Using the Aastra Web UI Using the Paging Key Empty Key Configuring an Empty Key Using the Aastra Web UI None Key Deleting a Keys Function Using the Aastra Web UI Making Calls Dialing a Number Pre-Dialing a Number Using Handsfree Speakerphone Using a Headset Making and Receiving Calls Using a Headset Volume Controls for the Headset Microphone Using Intercom Functionality Using the Icom Key Redial 106 Accessing the Redial List Page Copying Entries to the Directory Mute Receiving Calls Answering an Incoming Call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on Hold When on Hold Trans fer ring Call s Page Transferring an Existing Call to Another Existing Call Transferring to a Contact in the Directory Page Conferencing Calls Local Conferencing Page 118 Page Centralized Conferencing (for Sylantro and BroadSoft Call Managers) Ending a Conference and Transferring Remaining Parties Ending Calls Managing Calls Directory Accessing and Using Your Directory Managing the Directory Page Page Page Page Page Downloading the Directory to Your PC Callers List Accessing and Using the Callers List Editing Entries in the Callers List Deleting Entries from the Callers List Copying Entries to the Directory Missed Calls Indicator Downloading the Callers List to Your PC DND and Call Forward DND Configuration Configuring a DND Key Configuring DND Using the Aastra Web UI Page Configuring DND Modes Using the IP Phone UI Call Forward Configuration Configuring a Call Forward Key 142 Configuring Call Forward Using the Aastra Web UI Page Using Call Forward via the IP Phone UI Page Page Additional Features Display DTMF Digits Configuring Display of DTMF Digits Play Call Waiting Tone Configuring Call Waiting Tone Stuttered Dial Tone Configuring Stuttered Dial Tone XML Beep Support Configuring XML Beep Support Status Scroll Delay Configuring Status Scroll Delay Switch UI Focus to Ringing Line Configuring Switch Focus to Ringing Line Call Hold Reminder During Active Calls Configuring Call Hold Reminder During Active Calls Call Hold Reminder (on single hold) Configuring Call Hold Reminder Call Waiting Tone Period Configuring Call Waiting Tone Period Goodbye Key Cancels Incoming Calls Configuring Goodbye Key to Cancel Incoming Calls Message Waiting Indicator Configuring Message Waiting Indicator Incoming Intercom Call Features Auto-Answer/Play Warning Tone Microphone Mute Allow Barge In Configuring Incoming Intercom Settings Group RTP Paging Configuring Group RTP Paging Shared Call Appearance (SCA) Call Bridging Star Codes Other Features Model M680i Expansion Module Model M680i Expansion Module Using the Expansion Modules M680i Expansion Module Press-and-Hold to Create a Speed Dial Key Troubleshooting Solutions Troubleshooting Solutions How do I restart the IP phone? How do I lock my phone? Limited Warranty Exclusions Warranty Repair Services After Warranty Service Limited Warranty (Australia Only) Repair Notice Exclusions Limited Warranty (Australia Only) Warranty Repair Services After Warranty Service A-1 Appendix A - Time Zone Codes The following table identifies the time zone name and time zone code to use on the IP phone. Time Zone Name/Time Zone Code Table Page A-3 Page Index Index Index