Receiving Calls
When a call is ringing at your extension, the inbound callers name, extension, picture ID (if applicable), and incoming call icon display on the screen. Additionally, the line/call appearance LED flashes quickly for the incoming call.
Answering an Incoming Call
IP Phone UI
•For handsfree operation, press 
, the Answer softkey, or the line/call appearance button for the incoming call.
•Press 
for headset operation.
•Lift the handset for handset operation.
Note:
The audio mode setting you have selected in Options List > Headset Settings on the IP phone UI determines if the call goes to handsfree or headset operation. For more information, see the section “Audio Mode” on page 45.
If the phone is already connected to a call, pressing the line/call appearance button or Answer softkey for the new incom- ing call automatically places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance button for that call or navigate to the call on hold and press the Pickup softkey.
If you cannot answer the call, the caller goes to voicemail (if voicemail has been configured for your extension).
Note:
The 
key can be used to cancel the call pickup procedure.
Sending an Incoming Call to Voicemail
You can send an incoming call directly to voicemail without answering the call. To do this, press 
without picking up the handset. If you are already on the phone your incoming call should go directly to voicemail. Your phone screen dis-
plays a voicemail icon 
displaying the number of pending messages.
109 |
