Managing Calls

DND and Call Forward

The 6867i has a feature that allows you to configure DND and Call Forward for multiple accounts on the phone. You can set specific modes for the way you want the phone to handle DND and Call Forward. The three modes you can set on the phone for these features are:

Account

Phone

Custom

The following paragraphs describe account-based DND and Call Forward:

DND Configuration

Call Forward Configuration

DND Configuration

DND is a feature on the phone that prevents the phone from ringing and receiving incoming calls. When DND is enabled with Call Forward, any incoming calls can be forwarded to your voicemail or another number. See “Call Forward Configura- tion” on page 141 for more information about call forwarding to other numbers.

On the 6867i, you can set DND on the phone-side for a specific account or for all accounts on the phone. You can set three modes for DND using the Aastra Web UI at the path, Basic Settings > Preferences > General > DND Key Mode: Account, Phone (default), and Custom. DND performs according to the mode you set.

You can then configure a DND key (for the phone or for an expansion module) using the Aastra Web UI at the path, Opera- tion > Softkeys and XML or Operation > Expansion Module <N>. You can toggle DND on and off by pressing the key, or by setting DND for a specific account at the path, Basic Settings > Account Configuration. Once you enable DND, the

icon displays on screen for the applicable account.

Note:

If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if the mode was set to Phone.

The following describes the key behavior for each DND mode.

Account: The DND key toggles the account in focus on the IP phone UI to on or off.

Phone (default): The DND key toggles all accounts on the phone to on or off.

Custom: The DND key displays custom screens on the IP phone UI. The user can select whether to enable/disable DND per account, enable DND on all accounts, or disable DND on all accounts.

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Aastra Telecom 6867i SIP manual DND and Call Forward, DND Configuration