Managing the AMASS File System

AMASS Appears Hung

There is no AMASS activity, including:

All drives in all libraries are inactive

All volumes are inactive

To correct, perform the following steps:

Step 1. Log in as root.

Step 1. Run amass_tests script to identify storage device hardware problems or AMASS problems. For more information, see “amass_tests” on page 4-12.

Step 2. If amass_tests hangs or if a problem was not identified, change to the tools directory and print the /usr/amass/tools/typescript file.

#su root

#cd /usr/amass/tools

Also, print the output for the following two scripts:

amass_log

amass_snap

For information on these scripts, see the "Utility

Reference" chapter.

Step 3. For help in reading these files, see “Prepare to

Contact Technical Support” on page -32.

6-00028-01 Rev A

Troubleshooting Tools

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