Managing the AMASS File System

Library or Drive is Nonfunctional

A library or drive does not function as expected.

To correct, perform the following steps:

Step 1. Ensure that power is ON for the library and the communications cables are securely attached to the library and to the server where AMASS is installed.

Step 2. If the library control panel has a display area, check for an error code. Refer to the User’s or Operator’s manual for the specific library having the problem for instructions for handling error conditions.

Step 3. Log in as root.

Step 4. If AMASS is active, run the command shown below. For command information, see “amassstat” on page 3-24.

#su root

#amassstat -f

Step 5. Run install_tests. This script will test library operation and provide information on specific failures. For more information, see “install_tests” on page 4-16.

Step 6. If the problem cannot be resolved, contact your hardware technical support representative.

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Troubleshooting Tools

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