Managing the AMASS File System

Command Gives Unexpected Results

A command gives an unexpected result.

To correct, perform the following steps:

Step 1. Log in as root.

Step 2. Use the quedisplay utility to make sure the command is showing up in the queue. For more information on this utility, see “quedisplay” on page 4-45.

Step 3. Use the amass_log script to display the system log messages. For more information on this script, see “amass_log” on page 4-7.

Make sure the messages being looked at are for the current time period. Review prior messages to determine if any errors indicate the cause of the problem. For additional information regarding messages, refer to Errors and Corrective Action.

Step 4. After performing corrective action, try the command again.

Step 5. If the problem persists or if the cause can not be determined through the system log, run the amass_tests script. For more information on this script, see “amass_tests” on page 4-12.Check the script output for recommended corrective action.

Step 6. After performing the corrective action, try the command again.

-26

Troubleshooting Tools

6-00028-01 Rev A