Managing the AMASS File System

Requests Not Getting to Library

AMASS is running but is not behaving as expected, for example, I/O requests are not going to the library.

To correct, perform the following steps:

Step 1. Log in as root.

Step 2. Use the amass_log script to display the system log messages. For more information on this script, see “amass_log” on page 4-7.

Make sure the messages being looked at are for the current time period. Review prior messages to determine if any errors indicate the cause of the problem. For additional information regarding messages, refer to Errors and Corrective Action.

Step 3. If the problem persists or if the cause cannot be determined through the system log, make sure the library is properly connected and run the amass_tests script. For more information on this script, see “amass_tests” on page 4-12.Check the script output for recommended corrective action.

Step 4. If the problem persists, see “Prepare to Contact

Technical Support” on page -32.

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Troubleshooting Tools

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