Managing the AMASS File System

AMASS Does Not Start

AMASS does not start.

To correct, perform the following steps:

Step 1. Log in as root.

Step 2. Use the amass_log script to display the system log messages. For more information on this script, see “amass_log” on page 4-7.

Make sure the messages being looked at are for the current time period. Review prior messages to determine if any errors indicate the cause of the problem. For additional information regarding messages, refer to Errors and Corrective Action.

Step 3. After performing corrective action, start AMASS using amass_start. For more information on this script, see “amass_start” on page 4-10.

Step 4. If the problem persists or if the cause can not be determined through the system log, make sure the library is properly connected and run the install_tests script. For more information on this script, see “install_tests” on page 4-16.Check the script output for recommended corrective action.

Step 5. After the corrective action has been performed, start AMASS using the amass_start script. For more information on this script, see “amass_start” on page 4-10.

Step 6. If the problem persists, see “Prepare to Contact

Technical Support” on page -32.

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Troubleshooting Tools

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