112 Agilent N8201A Performance Downconverter Synthetic Instrument Module, 3 Hz to 26.5 GHz
6Service, Support, and Safety Information
Return ProcedureIn any correspondence or telephone conversations with Agilent Technologies, please refer
to the instrument by its model number (N8201A, for example) and serial number. With this
information, the customer engineer can determine whether your instrument is still within
its warranty period and provide accurate shipping information.
Shipping the InstrumentUse the following procedure to package and ship your instrument for service. For
instructions on removing an instrument from the system and re-installing it, refer to the
system user’s guide.
To package the instrument for shipping
Step Notes
1Place the instrument in its original packaging
materials.
•If the original packaging materials are
not available, use a professional
packaging service. Contact your Agilent
Service Center for more information.
2Surround the instrument with at least 3 to 4
inches of its original packing material or
bubble-pack to prevent the instrume nt from
moving in its shipping container.
3After wrapping it with packing material, place the
instrument in its original shipping container or a
strong shipping container that is made of
double-walled corrugated cardboard with 159 kg
(350 lb) bursting strength.
•The shipping container must be large
and strong enough to accommodate
your instrument and allow at least 3 to 4
inches on all sides for packing material.
4Seal the shipping container securely with strong
nylon adhesive tape.
5Mark the shipping container “FRAGILE, HANDLE
WITH CARE” to help ensure careful handling.
6Use the address obtained from your Agilent
customer engineer.
7Retain copies of all shipping papers.
CAUTION