A program suddenly quits or disappears, or a message says a program has quit.

mThere may be a temporary software problem. Restart the computer, then try opening the program again.

mThe program may have run out of memory. See the suggestions in “A Message Says There is Not Enough Memory,” next.

mIf the problem occurs when you are trying to print, there may not be enough memory for printing.

mContact the manufacturer or vendor of the program to see if the program contains software errors or “bugs” and if it is compatible with the version of system software you’re using.

A message says there is not enough memory.

mThere may be a temporary software problem. Save your work, quit all open programs, and restart the computer. If you can’t use the Restart command, see the suggestions in “The Computer Freezes or Displays a System Error Message,” earlier in this section.

mIf you get this message when you are trying to open or use a program, follow these steps:

1.Choose About This Macintosh from the Apple (K) menu. Take note of the number in the “Largest Unused Block” section. This number tells you how much memory is available to open programs.

2.Quit the program if it’s open, select its icon, and choose Get Info from the File menu. Take note of the numbers in the Minimum Size and Preferred Size boxes.

3.If the number in the Minimum Size box is larger than the largest unused block, not enough memory is available to use this program. To free memory, quit open programs or restart the computer. You can also type a smaller number in the Minimum Size box if you want to open the program using less memory. (But some programs don’t work well if you assign them less memory.)

4.If the number in the Preferred Size box is smaller than the largest unused block, you may need to assign more memory to the program. (A program may need more memory if you are working with complex documents.) Type a larger number in the Preferred Size box.

Tips and Troubleshooting

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Apple 5300 Series manual Message says there is not enough memory