Apple 5300 Series Tips and Troubleshooting, When you have questions, When you run into trouble

Consult this chapter if you have

questions or experience

problems using your computer.

7 Tips and Troubleshooting

When you have questions

If you want to know how to do a particular task with your computer, refer to Macintosh Guide in the Guide (h) menu. For instructions on using Macintosh Guide, see Chapter 2 of this manual. If the suggestions in this chapter and Macintosh Guide don’t solve the problem, go to Chapter 8 for instructions on some general diagnostic techniques.

When you run into trouble

While you’re using your computer, you may see a bomb icon or an error message, or you may have a problem such as the pointer (8) “freezing” on the screen. If you have trouble with your computer, take a few minutes to read the information in this chapter and Chapter 8. If your problem is related to a particular procedure, you should also look for information on that procedure in Macintosh Guide, available in the Guide (h) menu. If you are unable to access Macintosh Guide (for example, if your screen is “frozen”), refer to this chapter to see if you can resolve the problem.

This chapter and Chapter 8 describe solutions to problems you may experience with your computer. If the suggestions in these two chapters don’t solve your problem, contact a local Apple-authorized service provider or call the Apple Assistance Center. (See the service and support information that came with your computer for the telephone number.) If your problem is with third-party software or equipment, please call the software or equipment manufacturer for help.

79