13 Troubleshooting guide
105

Problem Possible cause Solution

Various programmes not shown in
programme list
Incorrect programme list selected Select different programme list (see
Point 7.2.3.1)
Sound OK, no TV picture Set to radio mode Switch to TV mode
Programmes such as Pro 7, Sat 1,
Kabel 1, DSF and 9live show
interference
Interference from DECTcordless
telephones
Increase distance between base
station and receiver
Receiver cannot be operated Defective data stream-->receiver
blocked
Pull mains plug for approx. 5
seconds, then switch receiver on
again
Remote control not working Batteries are spent Replace batteries
Incorrect remote control code set Set correct remote control code
(Point 6.2.3)
Intermittent appearance of square
blocks in picture. Occasionally
switches to freeze frame, no sound.
Screen intermittently black with
message „No signal“
Heavy rain or snow Remove snow from dish
Antenna incorrectly adjusted Adjust antenna
Dish too small for location Use larger antenna
Obstruction between dish and
satellite (e.g. a tree)
Mount dish with unobstructed line of
sight
No picture, no sound,
display on
Short circuit in LNB connection Switch receiver off, fix short circuit,
switch receiver on again
Defective or missing cable
connection
Check all cable connections
Defective LNB Exchange LNB
Incorrect external unit selected on
receiver
Correct setting
(see Point 6.4)
Antenna incorrectly adjusted Adjust antenna
No picture, no sound,
no display
No mains power Check mains cable and plug
connections
No reception of programmes that
were previously in order
Antenna defective or not adjusted Check antenna
Programme being transmitted on a
different transponder
Perform search/scan (see Point 9.4)
Programme no longer being broad-
cast
None
Antenna cannot be rotated Motor not compatible with DiSEqC Use suitable motor

BED_ANL_DIGICORDER_S2_28/03.QXD 30.03.2006 11:38 Uhr Seite 105