mIf a problem recurs when you are using a particular program, try the
followin g:
mConsult the documentation that came with the program to make sure you
are using it correctly.
mCheck for multiple copies of the program on your hard disk. Use the Get
Info command to check the programs’ version numbers. Keep one copy
of the latest version and throw away all other copies.
mReinstall the program from a known good source (such as the original
program disks or the installer disks you made with Floppy Disk Maker).
mIncrease the program’s memory. Quit the program, select its icon, choose
Get Info from the File menu, and type a larger number in the Preferred
Size box.
mContact the manufacturer or vendor of the program to find out whether
the program contains software errors or “bugs” and whether an upgrade
is available.
mCheck that the program is compatible with System 7.5 (see the program’s
documentation, or contact the manufacturer or vendor).
mMake sure your control panels and system software extensions
(especially any that you recently added) are compatible with your
programs. See Chapter 8.
A program won’t open.
mThe application program may already be open. Check the Applications
menu to see what programs are running.
mThere may not be enough memory available to open the program. Quit any
programs you’re not using and try again. If that doesn’t work, try restarting
the computer.
mIf the program is on a floppy disk, make sure the disk is unlocked. (You
unlock a disk by sliding the tab at the corner of the disk so that it covers
the hole.)
mThe program may be damaged, or it may not be compatible with PowerPC
technology. Check to make sure the software is PowerPC compatible, and
install it from a known good source (such as the original program disks).
mContact the manufacturer or vendor of the program to see if the program is
compatible with System 7.5.
86 Chapter 7