I’m using Windows or Windows for Workgroups, and I can’t play audio CDs with the

Media Player or CD utilities.

Reinstall the MCI CD Audio driver from your original Windows installation disks. To install this driver, open the Control Panel icon in the Main program group. Double-click the Drivers icon, select [MCI] sound driver and click the Add button in the window that appears. Select [MCI CD Audio] from the scroll list and click OK. Insert the specific Windows installation disk if necessary.

Printing problems

Printing doesn’t work.

Make sure that you’ve selected the correct preferences in PC Print Spooler (in the Extensions folder inside the System Folder). If your printer does not support PostScript, choose Epson.

Make sure that you have chosen appropriate printer drivers in your DOS applications and your Windows environment. If you have a PostScript Level 1 printer, you must choose a PostScript Level 1 printer driver in Windows—a driver for a Level 2 printer will not work.

Make sure a printer is selected in the Macintosh Chooser.

If you’re using Windows, make sure that bidirectional printing and the “Check port before printing” options are turned off. If you’re printing to a PostScript printer, make sure that the “Send Ctrl+D” feature is turned off.

For more information, see “Setting Printer Options” in Chapter 3.

When I try to print from the DOS prompt, I get an error message.

If you’re using a PostScript printer driver, open PC Print Spooler in the Extensions folder (inside the System Folder). Choose Preferences from the File menu. Make sure the checkbox labeled “Allow DOS Text Printing” has an X in it. Switch to DOS and try printing again (or move the spool file from the Spooler Rejected folder to the Spooler folder).

Troubleshooting 89

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Apple 4400, 7300 manual Printing problems, Printing doesn’t work