125 | AT&T 984 instruction

984CIB_(Rev3)28.04.06 4/28/06 6:28 PM Page 125

Caller ID operation
Problem	Solution
No caller ID	• You must subscribe to combined caller ID
information	with call waiting as a single service to see
while on a call.	call waiting information.

Problem	Solution
No caller ID	Caller ID information is transmitted by the
information is	telephone company between the first and
received.	second rings. Allow your phone to ring at
	least twice to receive caller ID information.

Problem	Solution
NEW CALL	• Make sure you have reviewed all messages
light flashes.	on all lines.
	• You may have received a false signal from
	the central office. To clear, see Reset
	COVM indicator on page 39 in Feature
	setup.

Problem	Solution
Screen displays COVM.	The screen displays COVM when the COVM
	indicator is turned on for at least one line,
	whether or not there are messages waiting,
	and whether or not you have voice mail
	service.
	If you subscribe to voice mail service with
	your local telephone company, but prefer not
	to display COVM on the screen, turn off the
	COVM indicator for each line.
	If you do not subscribe to voice mail service,
	turn off the COVM indicator for all lines.
	See Turn COVM indicator on or off for
	each line on page 38 in Feature setup
	for detailed instructions.

In case of difficulty

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Image 131

AT&T 984 user manual 125

Contents

Part 1 Important product information Please also read 984CIBRev328.04.06 4/28/06 628 PM Contents Contents Answering system Connect with Using multipleIii Remove an auto-attendant 984CIBRev328.04.06 4/28/06 628 PM Product overview Product overview Tools needed Parts listBefore you begin Before you begin Before you begin DSL users Glossary Glossary Before you begin Programmable features list Mode Covm resetPrime line Automatic Answer status Reset allAnswer delay Auto ATT delay Message length CSL delay ringToll saver Remote code Extension Audible signalsChoose another number for this Battery installation InstallationInstallation Replace the battery compartment cover and the screw Battery installation Table/desk installation Connect the handset cord Table/desk installationTwo two-line jacks Check for dial tone Wall installationConnect the power adapter to the telephone Initialization Connect the telephone line cords to the telephone as shown Wall installationReverse the handset tab Lines 3 Power Four one-line jacks Convenience ports Menu operation Kmo ji operationMenu Menu structure Intercom Telephone Program Pause Tone Flash Cancel View Rapid scroll Menu operationShortcut to language menu Set one touch preference Feature setupFeature setup Assign an extension number to your phone Turn the ringer on or off for each line Select the ringer type Set delay ring Turn auto-mute on or off Turn hold reminder on or off Set dial mode Set the time and date Hour and the current hour setting Turn line usage on or off for each line Press or to scroll through the line choices Lineh1h...hLine Assign the prime line line preference Press or to toggle between Set automatic mode See Rapid scroll on page 24 for details Set the scroll rate Press or to toggle between On and Off Turn screen backlight on or off Turn Covm indicators on or off for each line L1 Covm Reset Reset Covm indicator Program home and local area codes Assign the line group for this phone Erase all settings and return the phone to default settings Set answering system status Kio ANSWERxSTATUS Set your phone for single phone operation Set answer delay Set auto-attendant pickup delay Set auto-attendant day and night times Includes DAYxTIME and Done When the correct setting is shown, pressNight Time and the current setting Set auto-attendant day and night times from Turn toll saver on or off Program the remote code Press or to scroll through the choices Set message length Turn audible message alert on or off Turn monitor on or off Recorded, turn the monitor feature on Turn Dtad intercept on or off Set this phone to be the Centrex console phone Console and the current setting Set the display language Set the Centrex console delayed ring time Handset Telephone operationTelephone operation Make or answer a call Make or answer a call TelephoneSpeakerphone Headset Speakerphone Timer Call privacy Cancel call privacyRestore call privacy Operation Redial Volume OR- Press K Redial stackAuto redial Press and release Hto keep a call on the first line Switch between linesHold Temporary tone dialing MuteFlash Will disconnect When this call is answered, press CConference calls Call someone on another line Blind transfer Transfer a call Press E. The screen display is similar to Low battery indicatorTransfer a call and speak to the receiving party Answer a transferred call Line Lights and what they mean NEW Call One touch operation One touch Store a number in a one touch location One touch Store a flash in a one touch entry Store temporary touch tone signals in a one touch entryOne touch operation Store a pause in a one touch entry Review a one touch entry If One touch preference is set to Intercom Dial a one touch numberIf One touch preference is set to Telephone Directory operation Directory operation Store a name and number in the directory Store a pause in a directory number Store a name and number in the directory Store a temporary tone signal in a directory numberStore a flash in a directory number Review directory entries Directory entries on Edit a directory entry Directory Automatic mode onDial a number from the directory Remove a name and number from Screen automatically returns to Remove all entries from the directory Intercom operation Intercom operation Basic intercom operations To step Make an intercom call withHandset Make an intercom call with the speakerphone or headset End an intercom or page call Answer an intercom call Auto-mute on Operation IntercomAnswer a single-phone Auto-mute off Answer a system-wide All system phones See Turn auto-mute on or off on page 30 for Make an intercom conference callRoom monitor Caller ID operation Caller ID operation Caller ID display Kmno Simultaneously Call waiting Display screen messages View call history summary Message waiting and NEW Call lightCall history Call history Review records in call history Screen automatically returns to the call history summary Remove calls from call historyRemove a specific call record from call history Remove all calls from call history Screen display is similar to Caller IDDial a number from call history Save a name and number from call history to the directory To a one touch location ID operationCaller Save a number from call history Turn answering system on or off Enter Dtad modeAns. Sys. Dtad Answering system AA Day-OGM AA Night-OGM AA Aux-OGM Ans. Sys. Dtad operation102 Press or to choose the outgoing Press dto access the answering systemRecord an outgoing announcement 103 104 Review an outgoing announcement 105 Monitor incoming callsIntercept an incoming message 106 Listen to your messagesPlay new messages Play all messages 107 Repeat a messageSkip to next message Save messages Remove all messages Remove messagesRecord a memo Remove a selected message 109 Record a phone conversationAudible message alert Auto-attendant night outgoing announcement Ans. Sys. Auto-ATT operation110 Auto-attendant day outgoing announcement 111 When a caller enters an extension number after hearingAuto-attendant sequence for callers 112 Review an auto-attendantOutgoing announcement 113 Sys. Auto-ATT Ans 114 115 Using multiple auto-attendants From another extension within the telephone system Ans. Sys. remote operationConnect with the answering system From a touch tone phone outside the telephone system Remote commands 118 Using a fax switchAdding a fax machine Adding a fax machine 119 General product careGeneral product care 120 Technical specificationsTechnical specifications 121 Case of difficultyCase of difficulty Intercom paging Signal not received122 To your phone on Connected Line usage on or off for each line On when no line is123 Line lights remain 124 125 126 127 Line groups Expanding the phone systemExpanding the phone system 128 Telephone Lines in System 129 Private lines 130 Centrex operation Setup checklistEnable the console phone Centrex operation 132 Set ring delay durationAnswer a delayed ring Pick up another station’s line 133 IndexIndex 134 135 136 137 Transfer, calls, 66-68 ring Two-line adapter 16, 19 138 Advanced American Telephones. All Rights reserved Case of difficulty, visit our service center at