984CIB_(Rev3)28.04.06 4/28/06 6:28 PM Page 126

In case of difficulty

Caller ID operation

 

Problem

Solution

COVM line indicator

• Make sure you have reviewed all messages

remains on.

on that line.

 

• You may have received a false signal

 

from the central office. To clear, see

 

Reset COVM indicator on page 39 in

 

Feature setup.

Answering system operation

Problem

Solution

Messages

If message length is programmed to 1

are incomplete.

minute, messages longer than this duration

 

will be cut off. See Set message length

 

beginning on page 51 in Feature setup to

 

change message length to Unlimited.

Problem

Solution

Answering

• See Set answer delay beginning on page

system does

45 in Feature setup to change how long

not answer

the phone rings before the answering

after correct

system picks up a call.

number of rings.

• DTAD features only work when the

 

answering function is turned on. See Set

 

answering system status on page 43 in

 

Feature setup.

 

• If a fax machine that shares a line with the

 

answering function is turned on, the answer

 

delay must be programmed to allow the

 

fax machine to answer calls first.

Problem

Solution

Answering

• When DTAD memory is full, saved

system will

messages must be deleted before new

not record

messages can be recorded.

messages.

• Make sure message length is NOT set

 

to Greeting Only. (See Set message

 

length beginning on page 51 and choose

 

Unlimited or 1 minute.)

 

 

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