AT&T 984 user manual 127

984CIB_(Rev3)28.04.06 4/28/06 6:28 PM Page 127

Answering system operation

Problem	Solution
Answering	• Make sure you are calling from a touch tone
system does	phone. When you dial a number, you should
not respond to	hear tones. If you hear clicks instead, the
remote commands.	phone is not a touch tone telephone.
	• There may be noise or interference on the
	phone line you are using. Press dial buttons
	firmly.
	•You might be calling from a phone that sends
	tones which are too short for this 984
	telephone to detect.

Problem	Solution
Incoming calls	Make sure you have recorded the
are dropped by	auto-attendant outgoing announcements
auto-attendant.	and your directory of extension assignments.
	(See Answering system Auto-attendant
	operation beginning on page 110.)

Problem	Solution
Difficulty intercepting	• DTAD intercept must be turned on.
a call during	(See Turn DTAD intercept on or off
message recording.	on page 54.)
	•You must use a phone connected to the
	line of the incoming call.
	• If you are using a non-system phone, press
	#1to intercept the incoming call.

In case of difficulty

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