Deskset operation

Options while on calls

Record a call

Use this feature to record a two-way phone conversation during a call. The recording is treated the same as memos and is always marked as a new

message in the mailbox. However, the message indicator does not flash for new or missed recorded calls. You cannot record a conference call or an intercom call. You cannot use another line while you are recording a phone conversation.

To record a call:

1.While on a call, press the Option softkey.

2.Press DIR or CID to scroll to Record call on. Press the Select softkey.

3.The recording starts and the system activates call privacy. The screen displays -PRIVand -REC, and the timer starts counting while recording.

4.To stop recording and continue the call, press the Option softkey and then press the Select softkey to choose Record call off. The system saves the conversation into the deskset mailbox.

-OR-

The recording ends when you disconnect the call.

L1

Privacy OFF >Record call on

Back

 

Select

L1

Line1 00:00:10

-PRIV -REC

Option

While recording a phone conversation, the other party hears a short beep when the recording begins and once each minute during the recording. To ensure compliance with the state and federal regulations regarding the recording of a telephone call, you should inform the caller that you are recording the call before you start recording.

To play back a memo or phone conversation:

Play memos or two-way phone conversations the same way as messages are played (see Message playback on page 58).

NOTES:

Call privacy is automatically on when recording a call.

Calls that you record use the same memory as the answering system. Recording long conversations uses up space available for recording normal messages. Please see Remaining space in your SynJ SB67118/SB67138 user’s manual.

When the memory of the answering system is full, the screen displays Memory is full.

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AT&T SB67148 user manual Record a call, To record a call, To play back a memo or phone conversation