Deskset operation

Options while on calls

Hold

Use this feature to hold one line while accessing another, or as part of the conference and call transfer features.

While on a call, press HOLD. The LINE 1-LINE 4 indicator for the line on hold flashes slowly in red. After the call has been on hold for more than three

minutes, a beep sounds every 30 seconds. (See Hold reminder on page 17 to turn off this feature).

If you are using the speakerphone, the speakerphone turns off automatically when you press HOLD.

To resume the call, press LINE 1-LINE 4 of the call on hold.

NOTES:

A call on hold after 10 minutes is automatically forwarded to the auto attendant, even if the auto attendant is not activated. To keep a call on hold longer than 10 minutes, release the held call within 10 minutes and then place the call on hold again.

You cannot put an intercom call on hold.

Switch among lines

You can switch among lines during an outside call:

1.Press LINE 1-LINE 4 of another telephone line to make or answer another call. The current call is put on hold automatically.

2.To return to the first call, press the original LINE 1-LINE 4. The second line is put on hold automatically.

Join a call in progress

Use this feature to join an ongoing call on any line that does not have call privacy set (see Call privacy on page 25 for more information). The corresponding line icon appears on the screen when the line is in use.

Press and hold the desired LINE 1-LINE 4 on the deskset to join the call, which becomes a three-way conference (see page 28).

NOTE: When you try to join an ongoing call on a line with call privacy on, the screen displays Privacy and you hear four beeps.

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AT&T SB67148 user manual Hold, Switch among lines, Join a call in progress