My deskset isn’t performing normally | AT&T SB67148 specs

Appendix

Troubleshooting

My deskset isn’t performing normally.

•Make sure you plug the power cord securely into the deskset. Plug the power adapter into a different working electrical outlet without a wall switch.

•Move the deskset closer to the main telephone base. You might have moved out of range.

•Reset the deskset. Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the deskset to reset.

•Other electronic products such as HAM radios and other DECT phones can cause interference with your deskset. Try installing your deskset as far away as possible from these types of electronic devices.

The backup battery does not hold a charge.

•Make sure you plug the power cord securely into the deskset. Plug the power adapter into a different working electrical outlet without a wall switch.

•Unplug the electrical power. Wait for 15 seconds then plug it back in. Allow up to one minute for the main telephone base to reset.

•You might need to purchase a new battery. Refer to Backup battery installation on page 6 and Backup battery charging on page 7 in this user’s manual.

I experience poor sound quality when using the speakerphone.

•For increased sound quality while using the telephone speakerphone, place the deskset on a flat surface.

•Excessive background noise will cause a speakerphone to fade in and out. Try controlling the background noise by turning off any audio devices near the speakerphone. Also, try to avoid interrupting the person at the other end of the conversation while they are speaking. If background noise cannot be controlled, you should stop speakerphone operation and return to normal corded handset mode.

•When using a speakerphone, controlling background noise in your environment is essential. While you are listening to your party, press MUTE to temporarily turn your microphone off. When it is your turn to speak, remember to press MUTE again to turn the microphone on.

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AT&T SB67148 user manual My deskset isn’t performing normally, Backup battery does not hold a charge

Contents

User’s manual Congratulations Parts checklist Table of contents Index Hold Quick reference guide Flash To write names on the directory card Using menusMain menu Avoid placing the deskset too close to Installation Install the deskset as shown below Deskset installation Backup battery installation Low battery Backup battery charging Register the deskset to your SynJ SB67118 telephone base Add and register a desksetSB67118 SB67148 Registering new device Register the deskset to your SynJ SB67138 telephone baseSB67138 Deregister a deskset Deregister a deskset Add a corded headset to the deskset Add a corded headset Menu settings Deskset setupRinger volume Ringer tone Key tone LCD contrast Line selection LanguageLine, choose Line 1, Line 2, Line 3 or Line Hold reminder Deskset name To enter, edit or delete a speed dial number Speed dial setupCustomer support Make a call To make a call using the corded handset Line indicatorsDeskset basic operation To predial using the corded headset To predial using the speakerphone End a call To end a call using the corded handset Answer a call To answer a call using the corded handsetDial a speed dial number Speaker or HeadsetPage To delete a redialed number To save a redialed number in the directory Options while on calls To cancel call privacy To enable call privacyCall privacy To record a call Record a callTo play back a memo or phone conversation Hold Switch among linesJoin a call in progress Chain dialing To access the directory while on a callThree-way conference calls To make a three-way conference call To drop one line To talk privately on the intercom callTo drop the intercom call To end a conference call Turn off the Covm feature Make an intercom call IntercomBase or Calling All Answer an intercom call Answer an incoming call during an intercom call Call XDeskset Call transfer using intercom Call transfer using intercom PTT to the main telephone base or a system device Push to talk PTT intercom PTT to All Release PTT key to stop PTT to all devices Convert a PTT call to an intercom call Answer a PTT callEnd a PTT call Capacity About the directoryExit the directory Create a new directory entry Create directory entries Store a flash in a directory entry Store a pause in a directory entryNumber Key Review directory entries Review directory Search by name Search directory Display dial Dial, delete or edit directory entriesDelete an entry Delete all entries Information about caller ID with call waiting About caller ID How the caller ID information call log works Caller ID InformationScreen display of the deskset Caller ID operation Missed new calls indicatorMemory match Review the caller ID information Dial a call log entry View dialing optionsDelete the call log entries To delete a call log entry To delete all call log entries Save a call log entry to the directory When the telephone number appears Reasons for missing caller ID information Reasons for missing caller ID informationScreen message Reason Answering system and voicemail Deskset voicemail box answering system General mailbox Set the answering system to answer automaticallyAuto attendant Answering system capacity Fast answer mode Deskset mailbox setupDeskset mailbox overview New message indication Set access code remote access code and mailbox security To set an alert number Notify alertTo turn alert on or off To confirm the call alert number set correctly To play the default announcement Deskset announcement setup To play new messages in the deskset mailbox Message playbackTo play all old messages in the deskset mailbox To play new messages in the general mailbox Options during playback When a message is playing on the desksetTransfer messages Delete all old messages Call back to the mailbox message callerTo delete all old messages in the deskset mailbox To delete all old messages in the general mailbox System announces, Enter the mailbox number Record and deliver memos Remote commands Remote accessTo remotely reach the answering system Remote access Indicator tones Screen icons, indicator tones and lightsScreen icons Line 1-LINE Indicator lights Mute Deskset display screen messages Handset X . Release PTT to stop Start My deskset doesn’t work at all TroubleshootingCannot get a dial tone from the corded handset Cannot dial out Experience poor sound quality when using the speakerphone Backup battery does not hold a chargeMy deskset isn’t performing normally Hear other calls while using my telephone My deskset does not ring when I receive a call My caller ID isn’t working My calls cut in and out while I’m using my deskset Answering system is recording incomplete messages Telephone system does not receive caller ID when on a callHave difficulty hearing messages Answering system does not record messages System does not respond to remote commandsCovm shows on the screen display and I do not know why Common cure for electronic equipment Cannot retrieve voicemail messagesPage Safety information Important safety information Especially about cordless telephones Precautions for users of implanted cardiac pacemakersPacemaker patients Especially about telephone answering systems Industry Canada FCC part 68 and Acta FCC part What does this limited warranty cover? Limited warrantyHow long is the limited warranty period? Other limitations How do you get warranty service? Backup battery Technical specificationsDect 6.0 digital technology Telephone operating range Index Index Action Remote command Remote access wallet card