Deskset mailbox setup, Deskset mailbox overview | AT&T SB67148

Answering system

Deskset mailbox setup

Deskset mailbox overview

Your deskset has its own mailbox which is different from the general mailbox on the main telephone base. If you turn on the auto attendant on the main telephone base and fast answer mode on the deskset, the caller is able to leave a message on the deskset mailbox after two rings. If you do not turn on the fast answer mode on the deskset, the answering system picks up the call after five rings and allows the caller to leave a message on the deskset mailbox, or call another extension or the operator.

New message indication

When you have new messages in the deskset mailbox, the screen displays

New messages. In addition, the new message indicator flashes.

If the notify alert is turned on (see pages 54-55), you will receive a phone call at the telephone number you chose each time a new message has been recorded.

There is no new message indication on the deskset when messages are left in the general mailbox.

Fast answer mode

You can set the number of times your extension rings before the auto attendant asks the caller to leave you a message or choose another extension. The number of rings can be two (on) or five (off). The default is five rings.

1.When the deskset is not in use, press /MAILBOX.

2.Press DIR or CID to scroll to Fast answer mode. Press the Select softkey.

3.Press DIR or CID to select On or Off.

4.Press the Save softkey to save the setting and return to the previous menu. There is a confirmation tone. To exit without making changes, press the Back softkey.

L1

3 New messages

Announcement General mailbox >Fast answer mode

Back

Select

L1

Fast answer mode :On

Back

Save

52

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AT&T SB67148 user manual Deskset mailbox setup, Deskset mailbox overview, New message indication, Fast answer mode

Contents

User’s manual Congratulations Parts checklist Table of contents Index Hold Quick reference guide Flash Using menus To write names on the directory cardMain menu Avoid placing the deskset too close to Installation Install the deskset as shown below Deskset installation Backup battery installation Low battery Backup battery charging Register the deskset to your SynJ SB67118 telephone base Add and register a desksetSB67118 SB67148 Register the deskset to your SynJ SB67138 telephone base Registering new deviceSB67138 Deregister a deskset Deregister a deskset Add a corded headset to the deskset Add a corded headset Deskset setup Menu settingsRinger volume Ringer tone Key tone LCD contrast Language Line selectionLine, choose Line 1, Line 2, Line 3 or Line Hold reminder Deskset name Speed dial setup To enter, edit or delete a speed dial numberCustomer support Line indicators Make a call To make a call using the corded handsetDeskset basic operation To predial using the corded headset To predial using the speakerphone End a call To end a call using the corded handset Answer a call To answer a call using the corded handsetDial a speed dial number Speaker or HeadsetPage To delete a redialed number To save a redialed number in the directory Options while on calls To enable call privacy To cancel call privacyCall privacy Record a call To record a callTo play back a memo or phone conversation Switch among lines HoldJoin a call in progress Chain dialing To access the directory while on a callThree-way conference calls To make a three-way conference call To drop one line To talk privately on the intercom callTo drop the intercom call To end a conference call Turn off the Covm feature Intercom Make an intercom callBase or Calling All Answer an intercom call Answer an incoming call during an intercom call Call XDeskset Call transfer using intercom Call transfer using intercom PTT to the main telephone base or a system device Push to talk PTT intercom PTT to All Release PTT key to stop PTT to all devices Answer a PTT call Convert a PTT call to an intercom callEnd a PTT call About the directory CapacityExit the directory Create a new directory entry Create directory entries Store a flash in a directory entry Store a pause in a directory entryNumber Key Review directory entries Review directory Search by name Search directory Display dial Dial, delete or edit directory entriesDelete an entry Delete all entries Information about caller ID with call waiting About caller ID Caller ID Information How the caller ID information call log worksScreen display of the deskset Caller ID operation Missed new calls indicatorMemory match Review the caller ID information Dial a call log entry View dialing optionsDelete the call log entries To delete a call log entry To delete all call log entries Save a call log entry to the directory When the telephone number appears Reasons for missing caller ID information Reasons for missing caller ID informationScreen message Reason Answering system and voicemail Deskset voicemail box answering system General mailbox Set the answering system to answer automaticallyAuto attendant Answering system capacity Fast answer mode Deskset mailbox setupDeskset mailbox overview New message indication Set access code remote access code and mailbox security Notify alert To set an alert numberTo turn alert on or off To confirm the call alert number set correctly To play the default announcement Deskset announcement setup To play new messages in the deskset mailbox Message playbackTo play all old messages in the deskset mailbox To play new messages in the general mailbox When a message is playing on the deskset Options during playbackTransfer messages Delete all old messages Call back to the mailbox message callerTo delete all old messages in the deskset mailbox To delete all old messages in the general mailbox System announces, Enter the mailbox number Record and deliver memos Remote access Remote commandsTo remotely reach the answering system Remote access Screen icons, indicator tones and lights Indicator tonesScreen icons Line 1-LINE Indicator lights Mute Deskset display screen messages Handset X . Release PTT to stop Start My deskset doesn’t work at all TroubleshootingCannot get a dial tone from the corded handset Cannot dial out Backup battery does not hold a charge Experience poor sound quality when using the speakerphoneMy deskset isn’t performing normally Hear other calls while using my telephone My deskset does not ring when I receive a call My caller ID isn’t working My calls cut in and out while I’m using my deskset Telephone system does not receive caller ID when on a call Answering system is recording incomplete messagesHave difficulty hearing messages System does not respond to remote commands Answering system does not record messagesCovm shows on the screen display and I do not know why Common cure for electronic equipment Cannot retrieve voicemail messagesPage Safety information Important safety information Especially about cordless telephones Precautions for users of implanted cardiac pacemakersPacemaker patients Especially about telephone answering systems Industry Canada FCC part 68 and Acta FCC part Limited warranty What does this limited warranty cover?How long is the limited warranty period? Other limitations How do you get warranty service? Backup battery Technical specificationsDect 6.0 digital technology Telephone operating range Index Index Action Remote command Remote access wallet card