KL9108 / KL9116 User Manual

ALTUSEN Information

Technical Support

North America Technical

Registered ALTUSEN product owners are entitled to

Phone Support

telephone technical support. Call the ALTUSEN

 

Technical Support Center: 949-453-8885.

 

 

International Technical

Contact your local dealer.

Phone Support

Call the ALTUSEN Technical Support Center:(886-2)

 

 

8692-6959.

 

 

Email Support

E-mail your questions and concerns to:

 

support@altusen.com

 

 

Online Support

Online troubleshooting that describes the most

Troubleshooting

commonly encountered problems and offers

possible solutions to them; online documentation

Documentation

(including electronically available manuals); and the

Software Updates

latest drivers and firmware for your product are

 

available at the ALTUSEN Website: http://

 

www.altusen.com

 

 

Getting Help

For additional help, advice, and information, ALTUSEN provides several support options. If you need to contact ALTUSEN technical support with a problem, please have the following information ready beforehand:

ŠProduct model number, serial number, and date of purchase

ŠYour computer configuration, including operating system, revision level, expansion cards, and software

ŠAny error messages displayed at the time the error occurred

ŠThe sequence of operations that led up to the error

ŠAny other information you feel may be of help

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ATEN Technology KL9108, KL9116 user manual Altusen Information, Technical Support, Getting Help