Certifying the Installation, Site Certification | Avaya 15-601082

Certifying the Installation

Introduction

Conduct a preliminary Site Survey Mode test according to the directions given in this section. Note any areas where coverage is conflicting or inadequate. Note any system difficulties and work with your wireless LAN and/or LAN system administrator to determine the cause and possible remedy. For information on possible sources of difficulties, see Troubleshooting.

Site Certification

Note

The installer should not leave the site before performing installation verification.

These tests must be performed in typical operating conditions, especially if heavy loads occur. Testing sequence and procedure is different for every installation. Generally, you should organize the test according to area and volume, placing numerous calls to others who can listen while you perform coverage tests. Note any areas with excessive static or clarity problems and report it to an Avaya engineer.

The coverage test will also require you to put the wireless phone in Site Survey mode and walk the entire coverage area to verify all access points.

Important Note

The installation is not complete until these certification steps have been performed. Do NOT hand out wireless phones at a site that has not been certified.

Solving Coverage Issues

Coverage issues are best resolved by adding and/or relocating access points.

Overlap issues may be resolved by re-assigning channels to the access points or by relocating the access points.

Wireless Installation and Configuration Guide	Page 51
IP Office	[15-601082] Issue [1] (1 June 2006)

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Avaya 15-601082 manual Certifying the Installation, Site Certification, Solving Coverage Issues, Important Note

Contents

IP Office Documentation information Avaya Support Table Of Contents Wireless Phone Installation Table Of Contents Page Declaration of Conformity About this Guide Overview Safety Information Important InformationShielded Cables Overview of the Avpp Front Panel of the Avpp Link LEDs Multiple Avpp Timing FunctionInternal Gatekeeper Servers Number of Handsets Avpp Capacity Requirements Overview of Wireless Phone Ccms Phone Specifications Series Wireless Phones System ComponentsAvaya Voice Priority Processor Access Points Ethernet SwitchIP Office Router Administrative ComputerTftp Server IP Multicast Addresses Phone Display Overview Introducing the AvppRequired Materials Locating the Avpp Connecting to the Avpp Avpp ConfigurationConnecting via the Serial Port Introduction Avpp System Menu Connecting via Telnet Network Configuration Send All Avpp Configuration Wireless Installation and Configuration Guide IP Office  Traffic Class QoS Configuration Change Password Adding an Avpp Avpp AdministrationRemoving an Avpp Changing the Master Avpp IP Office Configuration Configuring the Wireless Phone with IP Office ManagerEnter the FTP Server IP Address Adding a New User Updating the Configuration IP Office Integration Factors Voice Messaging AccessOption Meaning Extension Error Entering an Extension and PasswordPassword = # = OK Extension Error Password Error Extension OverrideRetry/Restart Wireless Phone Installation System Configuration Sample Installation and Configuration Sample Setup Phone Setup Avpp Network Configuration Title Opening and Using the Admin Menu Wireless Phone Configuration Avpp IP WEP IP Address Tftp Server IP Default Gateway and Subnet MaskOAI Server IP Call Server IP Learn Always Learn OnceStatic Entry To Enter Restore Defaults Site Survey ModeLicense Management Security OAI On/Off PasswordCisco FSR Fast Secure Roaming Username Admin PW Password ExtensionUser-defined Preferences Standby Menu Item Long Pulse Page License Management Configuration ProcessPage Press Power On/Start Call Testing a Wireless Phone Solving Coverage Issues Certifying the InstallationSite Certification Important Note Detect Overlap or Conflicts Detect dBm Coverage MAC Confirm Supported Data Rates Software Maintenance Upgrading Wireless PhonesSeries Wireless Phones Normal Download Messages Download Failure or Recovery MessagesMessage Download Upgrading the Avpp Troubleshooting Avpp TroubleshootingOverview Alarm Text Error StatusNetwork Status ActionPage Software Version Gatekeeper DatabaseName Major Version Number Filename Access Point Problems Wireless Phone TroubleshootingConfiguration Problems Introduction Message Description Wireless Phone Status Messages Do not Power Page Essid Avpp Power Off/End Call Failure has occurred during Page Avpp Index AL7 1LZ