Troubleshooting
Wireless Installation and Configuration Guide Page 65
IP Office [15-601082] Issue [1] (1 June 2006)
The wireless phone is not
administered on IP Office. The wireless phone is not properly
configured. Verify that the
extension and password in the
wireless phone match those
administered on the IP Office unit.
IP Office is not working. Verify that IP Office is operational.
If so, follow standard
troubleshooting procedures for IP
Office.
No LAN connection at the
access point or the IP Office. Verify the IP Office connection to
LAN and all access points.
No IP Office
or
No IP Office
(when apparently
valid IP, but no
response to the
GRQ/RRQ process)
The No IP Office
message may
include an error
indication
The wireless phone cannot
locate the IP Office. IP address configuration of IP
Office is wrong or missing.
No Host IP The wireless phone is
configured for “static IP” (as
opposed to “use DHCP”) and
no valid host IP address (the
wireless phone’s IP address)
has been entered.
Enter a valid IP address in the
configuration settings or change to
“use DHCP”.
No IP Address Invalid IP. Check the IP address in the
configuration settings or change to
"use DHCP".
Cannot authenticate/associate
with access point. Verify the access point
configuration
No Net Access
Incorrect WEP settings. Verify that all the WEP settings in
the wireless phone, match those
in the access points.
This indicates on of the
following:
No radio link Verify that the access point is
turned on.
No ESSID - Autolearn not
supported (or) incorrect
ESSID.
Verify that the ESSID of the
wireless LAN and enter or
Autolearn it again if required.
No Net Found
Out of range Try getting close to an access
point. Check to see if other
wireless phones are working
within the same range of an
access point. If so, check the
ESSID of this wireless phone.
No Reg Domain Regulatory Domain not set. Configure the Regulatory Domain
of the wireless phone.
No AVPP IP The wireless phone is
configured for “static IP” (as
opposed to “use DHCP”) and
no valid AVPP address has
been entered.
Enter a valid AVPP IP address in
the configuration setting or change
to "use DHCP".