Troubleshooting

AVPP Service Rej. The AVPP has rejected a request from the wireless phone.

System Busy

AVPP is busy or out of

 

resources.

System Error

An internal failure has

 

occurred in AVPP.

System Locked

AVPP is locked.

(with Busy Tone)

 

TFTP

A failure has occurred during

ERROR(x):yy

a TFTP software download.

 

(x) = The file number which

 

was being downloaded; yy is

 

an error code describing the

 

particular failure. Possible

 

error codes are:

 

01 = TFTP server did not find

 

the requested file.

 

02 = Access violation

 

(reported from TFTP server).

 

07 = TFTP server reported

 

"No such user" error.

 

81 = File put into memory did

 

not CRC.

 

FF = Timeout error. TFTP

 

server did not respond within

 

a specified period of time.

Trying

The phone is attempting to

xxx.xxx.xxx.xxx

register with IP Office at IP

 

xxx.xxx.xxx.xxx

Undefined Error

The system is rejecting the

 

registration of the wireless

 

phone with an unrecognized

 

error code.

Updating Code...

The wireless phone is

 

downloading new software

 

into memory. The number

 

icons at the bottom of the

 

display indicate which file

 

number is currently being

 

downloaded.

Updating...

The wireless phone is

 

internally updating its software

 

images.

The wireless phone will restart and attempt to re-register with the AVPP, which should fix the problem. Report this to your system administrator if it keeps happening.

All call paths are in use, try calling again in a few minutes.

If this condition persists, contact the system administrator.

Try calling again later.

Error code 01, 02 or 07 - check the TFTP server configuration.

Error code 81 - the wireless phone will attempt to download the file again.

For other messages, power off the wireless phone, then turn it on again to retry the download. If the error repeats, note it and contact Technical Support.

None. The display is a progress indicator and may not appear long enough to recognize during a normal check-in.

If this condition persists, contact the Avaya system administrator.

None. When the progress bar fills the display line, the update operation is complete on that file.

None. The wireless phone may do this briefly after a download. This is information only.

Wireless Installation and Configuration Guide

Page 67

IP Office

[15-601082] Issue [1] (1 June 2006)

Page 73
Image 73
Avaya 15-601082 manual Failure has occurred during