Software Maintenance

Normal Download Messages

When the wireless phone is powered on, it displays a series of messages indicating that it is searching for new software, checking the versions, and downloading. The table below shows the normal message progression:

Message

Checking Code

Download

The wireless phone is contacting the TFTP server to determine if it has a newer version of software that should be downloaded.

Erasing Memory

Updating Code

The wireless phone has determined that a download should occur and is erasing the current software from memory. This message also displays a progress bar. When the progress bar fills the display line the erase operation is complete.

The wireless phone is downloading new software into memory. The number icons at the bottom of the display indicate which file number is currently being downloaded. This message also displays a progress bar. When the progress bar fills the display line the update operation is complete on that file.

When the update is complete, the wireless phone displays the extension number and is ready to use.

Download Failure or Recovery Messages

The table below shows the display messages which indicate a failure or recovery situation during the download process.

Message

Server Busy

Download

The wireless phone is attempting to download from a TFTP server that is busy downloading other phones and refusing additional downloads. The wireless phone will automatically retry the download every few seconds.

TFTP ERROR(x):yy

Erase Failed

Afailure has occurred during the TFTP download of one of the files. (x) = The file number which was being downloaded; yy is an error code describing the particular failure. Possible error codes are:

01 = TFTP server did not find the requested file.

02 = Access violation (reported from TFTP server).

07 = TFTP server reported "No such user" error. Check the TFTP server configuration.

81 = File put into memory did not CRC. The wireless phone will attempt to download the file again.

FF= Timeout error. TFTP server did not respond within a specified period of time.

Download process failed to erase the memory in the wireless phone. This operation will retry.

Warning

The wireless phone has attempted some operation several times and failed, and is now waiting for a period of time before attempting that operation again.

Wireless Installation and Configuration Guide

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IP Office

[15-601082] Issue [1] (1 June 2006)

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Avaya 15-601082 manual Normal Download Messages, Download Failure or Recovery Messages