Overview of Voice over IP (VoIP)

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Introduction

This chapter describes the differences between data and voice networks, and the factors that influence the performance of VoIP. The installation and administration of 4600 Series IP Telephones on DEFINITY® servers, and the installation and configuration of DHCP and TFTP are addressed.

Overview of Voice over IP

The 4600 Series IP Telephones allow enterprises to use Voice over IP (that is, packet-switched networks) instead of telephony over the Public Switched Telephone Network (PSTN). However, the use of data networks for transmitting voice packets poses the problem that data networks were not designed for the specific qualities required by voice traffic.

Data and Voice Network Similarities

Data and voice networks share similar functions due to the nature of networking.

Signaling is used to establish a connection between two endpoints.

In a voice network, signaling is used to identify who the calling party is trying to call and where the called party is on the network. Traditional telephony uses terminals with fixed addresses and establishes a fixed connection for the communication session between two such terminals, allocating fixed bandwidth resources for the duration of the call.

IP communications constitute a connectionless network, having neither fixed addresses nor fixed connections.

Addressing. Each terminal on a network must be identified by a unique address.

In a voice network the unique address is a permanent attribute, based on international and national numbering plans, as well as those based on local telephone company practices and internal customer-specific codes.

In IP communications, dial plans track extension numbers assigned to terminals. No fixed connection path is needed.

Introduction

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Avaya 4600 Series manual Introduction, Overview of Voice over IP, Data and Voice Network Similarities