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Avaya 4600 Series Administering 4600 Series IP Telephones on DEFINITY/MultiVantage Servers 4, DHCP and TFTP

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4600 Series IP Telephone LAN Administrator’s Guide

Administering 4600 Series IP Telephones on DEFINITY®/MultiVantage™ Servers

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Administering 4600 Series IP Telephones onDEFINITY®/MultiVantage™ Servers 4

DEFINITY® Release 8.4 4

DEFINITY® Release 8.4 supports the 4612 and 4624 IP Telephones. The 4612 and 4624 IP

Telephones are aliased as 6424 telephones, administered as IP Softphones. The administrative

forms for the 6424 IP Softphone are used for the two IP Telephones. See Related Documents on

page 1-5. Follow these guidelines:

■Alias the IP Telephone as a 6424D+ DCP set, with the IP Softphone field set to “y.”

■Administer a Media Complex Ext for the audio channel.

DEFINITY® Releases 9, 9.5, 10, and MultiVantageTM

Release 11 4

DEFINITY® Releases 9 and 9.5 provide support for the 4606, 4612, and 4624 IP Telephones.

DEFINITY® Release 10 adds support for the 4630 IP Telephone. MultiVantageTM Release 11 adds

support for the 4602 and 4620 IP Telephones. Administration of a 4612 and 4624 IP telephone is

identical to a 6424 IP softphone. See Related Documents on page 1-5. Follow these guidelines:

■On the Customer Options form, verify that the IP Stations field is set to “y.” If it is not, contact

your Avaya sales representative.

■The IP Softphone field does not have to be set to “y.”

DHCP and TFTP 4

Dynamic Host Configuration Protocol (DHCP) provides a means by which configuration

parameters can be automatically assigned to clients on a TCP/IP network. This minimizes the

maintenance of a network of 4600 Series IP telephones by removing the need to assign and

maintain IP addresses and other parameters for each IP telephone on the network individually .

Contents

Main Page Page Page 4600 Series IP Telephone LAN Administrators Guide Table of Contents 1 Introduction 2 Overview of Voice over IP (VoIP) 3 Requirements 4 Server Administration 5 Troubleshooting Guidelines Appendix A: Avaya - 46xx IP Telephone MIB Appendix B: Creating Websites for the 4630 IP Telephone Appendix C: Creating Websites for the 4620 IP Telephone Introduction About This Guide Intended Audience Document Organization Change History Terms Used in This Guide Conventions Used in This Guide Symbolic Conventions Typographic Conventions Online Documentation Related Documents IETF Documents ITU Documents ISO/IEC, ANSI/IEEE Documents Customer Support Overview of Voice over IP (V oIP) Introduction Overview of Voice over IP Data and Voice Network Similarities Delay and Jitter Tandem Coding Voice Coding Standards H.323 Standard DHCP TFTP NAT SNMP Network Assessment Suggestions for Installation and Configuration 2 Reliability and Performance IP Address Lists and Station Number Portability Security 4600 Series IP Telephones Dual Connection Architecture Single Connection Architecture Registration and Authentication Software Initialization Process Step 1: Telephone to Network Step 2: DHCP Server to Telephone Step 3: Telephone and TFTP Server Step 4: Telephone and the DEFINITY/MultiVantageTM Call Server Page Requirements Introduction Hardware Requirements Page Software Requirements WARNIN G: Page Server Administration Introduction Page Page Administering 4600 Series IP Telephones on DEFINITY/MultiVantage Servers 4 DEFINITY Release 8.4 4 DEFINITY Releases 9, 9.5, 10, and MultiVantageTM Release 11 DHCP and TFTP Software Checklist Required Network Information DHCP Choosing a DHCP Configuration DHCP Software Alternatives DHCP Generic Setup Page Windows NT 4.0 DHCP Server Verifying the Installation of the DHCP Server Initial Configuration Creating a DHCP Scope for the IP Telephones Editing Custom Options Adding the DHCP Option Activating the Leases Verifying Your Configuration Verify the Default Option, 176 46XXOPTION 4 Verify the Scope Option, 176 46XXOPTION Verify the Global Option, 176 46XXOPTION Windows 2000 DHCP Server Verifying the Installation of the DHCP Server Creating and Configuring a DHCP Scope Page Adding DHCP Options Activating the New Scope TFTP TFTP Generic Setup Avaya TFTP (Suite Pro) Configuration 4600 Series IP Telephone Scripts and Application Files Contents of the Upgrade Script QoS IEEE 802.1D and 802.1Q WARNI NG: DIFFSERV UDP Port Selection QoS with 4620 and 4630 IP Telephones RSVP and RTCP Administering Options for the 4600 Series IP Tel ep ho ne s DNS Addressing Customizing the Site-Specific Option Number (SSON) Entering Options via the Telephone Dialpad Customizing the 4630 IP Telephone Page Page Page 4630 Backup/Restore Page Call Log Archive Customizing the 4620 IP Telephone Page Page Troubleshooting Guidelines Error Conditions Page Page Page Page Page Page The View Administrative Option Error Messages Page Page Page Page Page A Appendix A: Avaya - 46xx IP Telephone MIB Avaya - 46xx IP T elephone MIB Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page Page B Appendix B: Creating Websites for the 4630 IP Telephone General Background Browser Features and Behavior Document Skeleton Content-Based Style Logical Style Physical Style Physical Spacing and Layout Lists and Tables Lists Tabl es Images Links Frames Forms Character Entities Colors Fonts Cookies Design Guidelines Fixed-Width Objects Images Frames Fonts Maintaining Context User Interaction C Appendix C: Creating Websites for the 4620 IP Telephone General Background WML Document Skeleton Page Text Elements Text Formatting T ags Anchor Elements Image Elements Event Elements Page Page Task Elements Input Elements Page Page Variable Elements Character Entities Colors and Fonts Summary Of WML Tags And Attributes 5